Queenstown Medical Centre - Queenstown Medical Centre 9 Isle Street
3.3/5
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based on 8 reviews
Contact Queenstown Medical Centre
Address : | Queenstown Medical Centre 9 Isle Street, Queenstown 9300, New Zealand |
Phone : | π + |
Postal code : | 9300 |
Website : | http://www.qmc.co.nz/ |
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April Kerslake on Google
β β β β β Receptionist was very welcoming and helpful. She went out of her way to make my sister comfortable in the waiting room and was very nonjudgmental. The two nurses we saw were friendly, warm and empathetic and despite being very busy were calm and caring. The nurses were very helpful in their descriptions of pain management and what was going on and lightened the mood a lot. Despite it being New Yearβs Day and having an obvious wait time they worked quickly and we had a very good experience with all the staff here.
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Noelle Chmielova on Google
β β β β β Came to do my xray and nurses left me waiting 45min outside empty waiting room without a chair sitting on the ground with my fractured foot. Very discriminatory place, said thereβs nothing they can do and no apologies either.
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Frank Siermans on Google
β β β β β Very difficult to communicate with this practice
Doctors work from different sites so check location before you turn up as they may not be at the same location as your last appt!
Not much service at reception. They suggest you manage your own activity on their app β¦ but also difficult to navigate
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Emma John on Google
β β β β β I never leave reviews but my experiences at QMC have been so bad that I want to advise others to go elsewhere.
I waited 1 hour 20 mins and paid $100 for the doctor to google my symptoms, and what to prescribe, right in front of me!
The last time I visited I was incorrectly prescribed medication for an issue I didnβt have, which made the condition worse and left me in a lot of pain. Another waste of $200.
I am completely disappointed in the lack of service and professionalism at this medical centre. There are lots of better options around Queenstown so I would advise going elsewhere and avoid this place at all costs!
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James and Patricia Sukhwant on Google
β β β β β Well I met a lovely nurse called Caro,who I had an appointment with.
She was so nice and friendly and put me at ease. I really enjoyed my appointment with her.
She was very knowledgeable and I am glad in my future visits she will be my nurse.
I felt a real connection with her .
Most of the appointment we were laughing like we had known each other for years.
Just because you have a Health issue, doesn't mean you want to be treated like your sick or unwell.
I was treated with care and respect and I felt like a human being leaving the nurses office not just a number on the waiting list.
Her knowledge was impressive and you showed you cared.
Please don't change my nurse. SHE'S A SPECIAL LADY.
Who wants to be treated like a sickness.
medical centre staff don't know how much just a warm greeting or a smile can mean to someone.
Especially when they are not well.
There's a lot of added pressure on medical centres now and drs and nurses,
And thank you for
All that you do.
And thank you CARO
YOUR ONE IN A MILLION.
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Nikita Williams on Google
β β β β β The people at the front desk were excellent and very helpful, especially Heather and the GP Andy.She was kind and courteous to us and GP Andy was so polite, professional and a pleasure to talk to. Great customer service and would highly recommend. ? Very efficient on the phone and at reception. Paid $150 for Limited Immigration medicals plus x-rays $165 and bloods $77, a bit on the steep side but great environment.
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Ahmereen Qadir on Google
β β β β β Visited today with my daughter. Extremely friendly staff and the doctor. I was a bit worried to visit the hospital when I read previous reviews however my experience has been very different. The registration and appointment process was very smooth and fast as we were a first time patient. Appointment was scheduled immediately on the phone and when we reached, we were attended to immediately without any wait.
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Rachel Harris on Google
β β β β β Excellent care and service during two urgent visits while on a ten day holiday in Queenstown. On both occasions we were seen really promptly, and provided with very thorough and friendly care. The handover between team members was efficient and we were communicated with during any delays. No-one likes to have to seek medical attention during a holiday (well, any time really!), but the Queenstown Medical Centre made it almost effortless.
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