R.M.Williams Commercial Bay - Auckland CBD

4.4/5 β˜… based on 8 reviews

Contact R.M.Williams Commercial Bay

Address :

Level 1 Shop 8 Commercial Bay, R.M.Williams Commercial Bay 7 Queen Street, Auckland CBD, Auckland 1010, New Zealand

Phone : πŸ“ž +9988
Postal code : 1010
Website : https://www.rmwilliams.com.au/nz/
Categories :

Level 1 Shop 8 Commercial Bay, R.M.Williams Commercial Bay 7 Queen Street, Auckland CBD, Auckland 1010, New Zealand
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Brendan Coneglan on Google

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I bought some boots in-store in Auckland cbd, unfortunately there was an error made and I was recommended the wrong size, some time after I returned because the shoes were hurting, the manager was super helpful and replaced them no questions asked. It’s great when a business stands behind their product and service, will return.
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Dale Cusack on Google

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This company makes the best boots I know of. They are so unbelievably comfortable. I suggest you don't try them on unless you can afford to buy them. Otherwise you will spend your days hating on the footwear you have. Super obliging staff and good range of leather care products to go with your boots. If you're loaded you can even get bespoke boots custom made. Oh and they also sell clothes like pants and shirts and cool hats.
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Tom B on Google

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Excellent service, talk to Conor if you need new boots. Hard wearing, easily best and longest lasting footwear I have ever had. I've had 10 years out of by gardener boots and still going.
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Sally T on Google

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This is such an iconic brand – we really enjoyed pottering around this beautifully appointed store in Auckland. My husband is a huge fan of the R M Williams boots, he has a pair of boots that have lasted over 25 years. This brand exudes quality and workmanship and it’s nice to see that they have also branched into women’s clothing as well. Very Impressive
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Sarah Lui on Google

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I came in today and had a lovely experience from the Tall Maori lady. She went an extra mile to help me find the right boots for myself. Very happy with the service that I received today.
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Nedine Thatcher Swann on Google

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Love RM Williams boots but the customer service is atrocious. Husband was possibly racially profiled and the guy there didn’t give him the time of day. I asked to have boots ordered in and after being assisted they would definitely arrive in two days time and continual phone calls and no follow up, they never arrived. But actually after the service I didn’t want to purchase from them. Terrible
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Marcos Ivanovic on Google

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Went into the store the other day to have a look around with my partner. They have great customer service. The guy helped assist me in finding the right size belt and even offered to polish up my own RM boots along with it. I really don't understand the negative reviews here, all the staff were friendly by greeting me when i walked in and had good knowledge of the products. 10/10 experience.
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Leo Shin on Google

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I'll start off my purchase/s, I've bought two pairs of Chelsea boots and one dress shoe, a belt and a key ring from this particular store. The leather and suede products from this brand is really good quality arguably top tier. The staff in the shop have been well educated and understand the brand product very well, they also understand and help educate the customer the way to maintain the integrity of the product particularly the leather. Am I someone who'd come back, yes, it's a store that understand needs of customers, has good service and a good quality product. I've recommended and introduced friends and family to the brand and they would all vouch for this review. 10/10

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