Rapallo New Zealand - East Tāmaki
4.5/5
★
based on 8 reviews
Contact Rapallo New Zealand
| Address : | Rapallo New Zealand 11A Allens Road, East Tāmaki, Auckland 2013, New Zealand |
| Phone : | 📞 +97 |
| Postal code : | 2013 |
| Website : | https://www.rapalloav.co.nz/ |
| Categories : |
|
J
|
Joel Ogden on Google
★ ★ ★ ★ ★ I've ordered a few things Rapallo a couple of different times. Sometimes the thing I want is backordered, so I pay in advance and wait for it to arrive. That's always a bit unsettling for me, but the folks at Rapallo have always come through. Good people, good communication. Thanks, team!
|
|
D
|
Daniel on Google
★ ★ ★ ★ ★ Rapallo does not show stock of their products on their site. I assume that's because many of these products are held at distributors or ordered in when you order.
This was the case when I purchased an SVS PB-1000 Pro from Rapallo in September. I spent more than a month of back and fourth emails with Rapallo, giving them some room to get updates. Although I did have to email about an update I meant to get a bit earlier, It was good that they were speedy with the response having called the distributor immediately. At this point (~2 weeks after the order) I was told I had to wait 3 weeks for my subwoofer to arrive from the US; after waiting this period I sent an email again for confirmation sake. They had arrived and would be shipping shortly.
This is where things got problematic, as they had only got 6 of the 20 subwoofers they had asked for (not their fault), BUT I was not informed of this at the time. I gave a 2 week wait period (expecting covid to be the reason for delays) before emailing them about what was going on, only then to find out about it. I was glad they offered me a refund, just pretty frustrated I had not been notified earlier that they still lacked stock to fulfil my order.
|
|
D
|
Dwight Ballard on Google
★ ★ ★ ★ ★ Big shout out to Simon who has been very helpful and kind. I hope to do business with Rapallo again in the near future. Highly recommended!
|
|
N
|
Nick Brown on Google
★ ★ ★ ★ ★ Had a wonderful experience with Bensan who was very helpful in recommending good speaker cables. Quick communication & provided multiple options.
|
|
m
|
metalmadnz on Google
★ ★ ★ ★ ★ Have used RapalloAV for a few online purchases now. Nothing to complain about. Items are shipped quickly. My last order had an incorrect item sent but was rectified hastily even in the middle of Christmas. I was more impressed then I was annoyed with it.
|
|
I
|
Ian Walker on Google
★ ★ ★ ★ ★ These guys are the real deal! Hassle free, super fast delivery, great communication and epic 'after sales service' I have just found my new favorite HiFi store.. ? I'm positive you won't be disappointed either!
|
|
G
|
Gong Thailand on Google
★ ★ ★ ★ ★ I would highly recommend to anyone who loves music, as they are very friendly, easy to talk to, and respectful.
|
|
G
|
GLH on Google
★ ★ ★ ★ ★ Top shelf service. I spoke with Deano late afternoon about a new amp. It is lunchtime the following day and it is installed and running at home having been delivered by NZ Post this morning. Unreal. Superb service by all. Loving my new amp. Thank you. Greg
|
Write some of your reviews for the company Rapallo New Zealand
Your reviews will be very helpful to other customers in finding and evaluating information
Nearby places in the field of Home theater store, Home audio store, Audio visual equipment supplier, Audio visual consultant, Home cinema installation,
Nearby places Rapallo New Zealand
