Russell Pharmacy - Russell Pharmacy 21 York Street

2.8/5 β˜… based on 8 reviews

Contact Russell Pharmacy

Address :

Russell Pharmacy 21 York Street, Russell 0202, New Zealand

Phone : πŸ“ž +978
Postal code : 0202
Website : https://www.healthpoint.co.nz/pharmacy/pharmacy/russell-pharmacy/
Categories :

Russell Pharmacy 21 York Street, Russell 0202, New Zealand
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Jayne Walker-Bentley on Google

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Unfriendly lady behind the counter, obviously doesn't enjoy working with the public and answering any queries. Miserable experience
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Audrey Lebaudy on Google

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Poor customer service. Disrespectful staff. I preferred to quickly leave the pharmacy and wait to find another one.
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K P on Google

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I was shocked at how easy and convenient it was to transfer prescriptions from the mainland to Russell. Was concerned that I ran out of my medication and wouldn't get any within weeks. A quick email to my Pharmacy in the states and one hour later I had my prescriptions. These guys are top notch!
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Marvin Irmer on Google

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They definitely have to work on their customer service. pharmacist was very friendly but the rest of the staff don’t know how to deal with people.
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mark hawthorne on Google

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The customer service is poor. I changed from this pharmacy to Paihia about a year ago, for this reason. But I had to go back here last week, for an urgent prescription. I was hoping things had changed, but no! Still the same frosty, unhelpful service.
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Pete on Google

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Great Pharmacy…professional and extremely helpful service. Lucky Russell!
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Rae Beuker on Google

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A very unfriendly, unwelcoming, aggressive service lady( no service lady), which was so disappointing and unexpected from a friendly town. I think this shop worker just doesn't want to have a job and has no training or experience in good customer service.
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Leslie Walters on Google

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What a horrible customer service experience - whoever employs the rude, menopausal dragon behind the counter at this pharmacy clearly wants to keep their turnover and customer loyalty to an absolute minimum. Please add me to the growing list on this review page of people who won't ever be going back in there again!

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