Saddlery Warehouse - Saddlery Warehouse 308 Eastbourne Street West
4.2/5
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based on 8 reviews
About Saddlery Warehouse
Saddlery Warehouse Ltd was founded in June 1999 by Peter Thorowgood in a small warehouse on Auckland’s North Shore. Peter has over 30 years experience in the saddlery industry dating back to his father’s equestrian business in Browns Bay, Auckland. After learning the trade Peter then headed to England and started Thorowgoods Saddlery, taking his new ideas right to the heart of the leather industry in Walsall, England. He started designing and making synthetic saddles, these were not only lighter but more comfortable for horse and rider and far more economical to manufacture. At the time Thorowgoods Saddlery was one of only four Synthetic saddle manufacturers in the world and Peter quickly became Britain's largest saddle maker.
In 1994 Peter returned to New Zealand drawn back by family and the great Kiwi lifestyle. He started a small business venture testing the New Zealand market with Thorowgood Saddlery in Ellerslie. It was during this time Peter realised that people here were paying too much for their equine needs and he wanted to do something about it. However, it was a chance encounter with a friend from the UK that really planted the seed. This gentleman, after having had a particularly bad day, expressed that he thought it would be a good idea to stop supplying to retail and to open a big barn/warehouse environment and sell direct to the public! It just took someone like Peter to put his already vast equine knowledge to use and tap into his overseas connections – thus The Saddlery Warehouse was born.
Most of our customers would have been to our traveling sales when Peter and his band of merry men would load up a truck full to the brim and travel the length and breadth of New Zealand from Kaitaia to Invercargill, stopping at every race track and town hall along the way to hold wonderful sales the likes NZ has never seen. Over the years, we compiled the names from our traveling sales and created a huge database now standing at over 30,000 customers. We are proud to be New Zealand’s largest Saddlery Store.
We remain committed to bringing you the lowest available prices online and through our 13 stores nationwide in Whangarei, Albany, Kumeu, Pukekohe, Cambridge, New Plymouth, Hastings, Palmerston North, Wellington, Nelson, Christchurch, Dunedin and Invercargill. If you would like a Saddlery Warehouse in your town and think you have what it takes then get in touch for some more information on a Saddlery Warehouse Franchise.
Contact Saddlery Warehouse
Address : | Saddlery Warehouse 308 Eastbourne Street West, Hastings 4122, New Zealand |
Phone : | π +878 |
Postal code : | 4122 |
Website : | http://www.saddlerywarehouse.co.nz/ |
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Connie Kaimoana on Google
β β β β β Welcoming staff. Beautiful gear. Ok price for its quality of products
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Andria Gibson on Google
β β β β β After 15 mins waiting while assistant was having a personal conversation. I interupted and asked for help. Then she was condescending and unhelpful
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J m Hunter on Google
β β β β β Lovely staff and great selection ?
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Jayde Layton on Google
β β β β β Horrible customer service
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Sarah Grant on Google
β β β β β Good range, great prices. Great service. Love that I can buy online or in store.
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Unofficial Nation on Google
β β β β β They let us come in just as they were closing to get the item we needed so it was much appreciated and they are friendly and helpful.
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Michael Barker on Google
β β β β β Good knowledge of the item I was looking for, friendly and helpful.
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Ash Delany on Google
β β β β β My Husband went into saddlery Wharehouse today and had the worst customer service He has ever experienced to date. He Began with saying a friendly hey and how are you going? Only to be ignored, he then asked βdo you have any stock whips?β only to be answered with β βhow would I knowβ this was by a women behind the customer service desk who was not corrected by the women next to her that appeared to be a manager. They stayed there as I preceded to ask where they were in the store and again was responded with βif there is some, they will be by the whips..β well clearly that would make sense but a point of direction would have been appreciated. As farmers We will not be supporting a store who thinks being unhelpful and rude is ok. Iβm genuinely shocked at the attitude they had, especially towards my two MΔori foster boys that were with me and they treated as if they were going to steal something. Incredibly disappointing. Not even a thank you when I left.
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