SALT Clothing & Jewellery Boutique - Oneroa
2/5
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based on 8 reviews
Contact SALT Clothing & Jewellery Boutique
Address : | SALT Clothing & Jewellery Boutique Shop 4/116 Ocean View Road, Oneroa, Auckland 1081, New Zealand |
Phone : | 📞 +79 |
Postal code : | 1081 |
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Natalie Wilson on Google
★ ★ ★ ★ ★ very bad customer service and owner changed the price/deal of the items at the checkout
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Sophia Martin on Google
★ ★ ★ ★ ★ The shop owner told us that we can only enter the shop as a group ( there was only 4 of us) if we go at certain times of the year. She told us that other customers will leave the shop because of us doing this, and she told us this not only today, but yesterday too... when she ALSO said that we were blocking the isle, but we were just looking at purchasing bracelets. We thought this was a bit unfair since we have bought so many bracelets from Salt and the service we got was not what we expected:( unfortunately we will not be returning
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Kerri Wilson on Google
★ ★ ★ ★ ★ Shop owner is really unfriendly and unhelpful. Wanted to buy a handful of souvenir bracelets, the owner wouldn't engage with customers, I tried to ask a question and got scoffed at. Really hard to support local when local businesses aren't bothered to support their customers. Would not recommend as it came close to ruining a wonderful day on Waiheke.
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Cate Sharma on Google
★ ★ ★ ★ ★ Really rude customer service. Was followed around the store as the lady working there clearly thought I was up to no good. When I bought my items up to the counter and said "I think its 10 dollars" I was met with a huge eye roll and was told "I think I'll add it up myself". She proceeded to count up the items in the most condescending tone and loudly and slowly as if I was stupid. I actually saw the disappointment and shock in her face when the total actually was $10. I've been a customer for years, but unfortunately won't be back. Judging by these other reviews I'm not the only one.
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Arwen Grey on Google
★ ★ ★ ★ ★ We often visit this shop as we have family on Waiheke. The kids love buying affordable jewellery for their friends and it's a great place to get some clothing suitable for the island. We have always felt welcome there and the staff play a good second role as a tourist information service. The fact that it is quirky and unusual and a far cry from the chain stores in the city is a bonus . It is a small , busy shop and in these Covid times maintaining social distancing must be difficult to manage. It is great that Waiheke has managed to keep the local shops going as it is such a huge part of the village charm.
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Karli Whitfield on Google
★ ★ ★ ★ ★ The older lady working there who i believe is the owner was super rude to me and my sister. She told us to hurry up when we were in the changing room after being in there for less than a minute, along with giving us rude looks as if we were doing something wrong the entire time we were in the store. We were both planning on buying some clothes but decided not to after basically being kicked out of the changing room.
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emily ford on Google
★ ★ ★ ★ ★ My friends and I came to this store to purchase some bracelets. We were rudely approached by this elderly lady, which I am presuming she is the owner. She told us to hurry up because she is closing although we have checked the times on google when they were closing (5pm). We came around 4pm and she was starring us down and telling us rude comments. Other customers were walking in but did not treat them the way she treated us. I was shocked about this. Very terrible customer service.
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Sophie White on Google
★ ★ ★ ★ ★ A friend and I went in at 430 (half an hour/hour before closing) and were rudely told to be super quick as the shop worker wanted to close the shop early, without a proper greeting. She was incredibly cold to us and repeatedly asked us to hurry up. My friend ended up spending a fair amount of money as she didn’t have time to try everything on, as we were being physically kicked out. Cool clothes but terrible service.
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