SanSid Autos Ltd - Ōtāhuhu

Very friendly, knowledgeable and they get the work done at a reasonable rate.

NIGHTMARISH EXPERIENCE! HIGHLY AVOIDABLE PLACE! The owner of this workshop is rude, arrogant and discourteous. He has 2 young & probably inexperienced workers(at least the one who worked on my car didn't look very experienced & skillful). I had taken my car there to get a leaking pipe in the cooling system of my car replaced. I told one of the workers at this place exactly what the issue was. He said very confidently that they can fix it and quoted $80 for the pipe and $50 for labor and said he can replace the pipe in 30 minutes. I told him that I'll arrange the pipe myself as I'll probably find one cheaper and get it replaced from them. I bought the said pipe from Nissan King for $57 and brought it to this workshop for replacement. Now the issue wasn't the higher price quoted by this workshop for the pipe but the standard of service and workmanship offered by this workshop which is pathetic. Also, when I went to this workshop with the cooling pipe they quoted $60 for labor whereas about 30 minutes earlier they had quoted $50. On being reminded, the mechanic I had spoken to had a long conversation with the owner & agreed to do it for $50 & started the job. It was 1:30 PM when he started the repair and I had to attend an important appointment at 4 PM in Pukekohe. I thought I had sufficient time as the mechanic had told me that he can replace the pipe in 30 minutes. But the mechanic struggled badly to complete the job. It took him almost an hour and a half to remove the leaking pipe. He raised the car on the hoist and lowered it many times while trying to reach the pipe. After making several futile attempts to remove the leaking pipe, the mechanic removed the left fender panel above the tyre and also top of the air filter assembly to access the leaking pipe, removing several clips in the process. While he struggled with this job, his boss was muttering to him about the time he was taking but being an experienced mechanic himself(as he claims) not once did he try to see why it was taking him so long. When the mechanic managed to remove the leaking pipe, his boss again muttered something to him and then he said to me that the clamps which tighten the hose on to the pipe were damaged and it would cost $10 for new ones. I understood what they were muttering about. Even though the clamps were fine, they were just making an excuse to get more money for the repair. I agreed to it as having lost confidence in the competence of that mechanic I was worried that he may deliberately cause some issue and I wanted to get my car out of that workshop in a driveable condition asap. I also asked the owner of this workshop if the hose into which the pipe fits is in good condition. He didn't even understand what I had asked and replied in a very rude manner-"Is your car brand new? Would the parts in the car be brand new then?" I was really annoyed by his reply but kept my calm and told him to talk logic. I told him that I asked him about the condition of the hose to make sure if it is acceptable or needs to be replaced. I am not sure if he was even trying to understand. The owner of this workshop is literally the most rude and ill mannered mechanic I have ever come across. CONTINUED..............."Read full post on this workshop's facebook page as there isn't enough space here to post the full review." After saying 30 minutes, this workshop completed the repair in 2 hours and 30 minutes besides offering a pathetic standard of service. It was a very bad experience to say the least. I'll never use this workshop again nor recommend it to anyone.

Normal car service of filter and oil change is grossly overpriced $120 with no detail of what they actually checked. Beaurepaires do this $109 with a detailed pack explaining what wa done and what might need to be done on the next service. Sansid is a rip off. Honest opinion.

I had my car service and not very happy with the service. Not very detailed doing maintenance and service but very detailed in listing repairs to ripped you off. I will never come back to this place again. Little things that can be done in 2 or 5 minutes, they will charge you.

Always satisfied with friendly service by wonderful family. Excellent quality of service provided and honest information provided. Highly recommended this place for all mechanical services.

Avoid this place! they give you a price and you leave your car then when you go to pick it up, the price is MUCH more than what they told you the day before. Rip off and liars

A super friendly and knowledgeable team! I cannot recommend them highly enough but then I want to keep them all to myself. I had my car towed to them and they helped me get it all sorted over the telephone. My car was sorted out quick smart and the team kept me informed every step of the way. Definitely my lifetime mechanic!

Honest trustworthy people. always get my car back feeling brand new. Highly recommended this place for all mechanical services 100%