Shosha Dunedin - Central Dunedin
4.2/5
★
based on 8 reviews
Contact Shosha Dunedin
| Address : | Shosha Dunedin 14 Hanover Street, Central Dunedin, Dunedin 9016, New Zealand |
| Phone : | 📞 +777999 |
| Postal code : | 9016 |
| Website : | https://www.shosha.co.nz/ |
| Categories : |
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Royal_Unknown on Google
★ ★ ★ ★ ★ Everytime I go to Shosha, they just look at me and ignore me. It's not like they gonna ask me if I need for help or anything, the lady with glasses really rude. Not smiling at all, not really warm. If I tried to know more info about certain mod, all they say that mod is "all right" or "it's cool" that's it without explanation.. i rather go to Vapo shop and they helping me very² alot the information about mod and staff soo much friendly and always smile, always try helping me as much as possible.. 1 star for me for Shosha ?????
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Mr. Campbell on Google
★ ★ ★ ★ ★ Absolutely disgusted with Shosha, namely Kyle. We bought a mod from here and had problems with it from the beginning. Took the mod in to see if it was batteries that were the issue, was given two replacement batteries, which I later see I was charged $18 each for. Unsure why there's such a huge mark-up but okay.
The batteries didn't change the issue so we called Shosha as we were home by this stage. Spoke to Kyle. Kyle was really rude and dismissive. All we wanted, was some information around replacement/exchange/refund. The question was asked, the response was "Shosha doesn't do refunds."
So I asked if he was familiar with the consumer guarantees act, and it just got worse from there. It was like I was trying to pry money from his cold dead hands, he was so against the idea. Reluctantly gave me information on how to contact manager, which I haven't done yet as I am expecting more difficulties of the same kind.
One thing is for certain, don't buy from Shosha, overpriced, underinformed and they don't look after customers AT ALL!
Happy to have someone from Shosha contact me to discuss this and maybe then I'll revise my review to show that they actually corrected the issues I'm experiencing.
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Bronwen Omf on Google
★ ★ ★ ★ ★ Not giving 5 stars only because we had to drive out to south Dunedin shop because the town shop didn't have what we needed.
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hayden spelman on Google
★ ★ ★ ★ ★ Refused to refund an unopened product 30 minutes after it was purchased - poor company policy
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Kierren Haggerty on Google
★ ★ ★ ★ ★ Friendly experience every time. The l
pretty chick, with the dyed hair really knows her stuff and is always smiling! Great selection of vapes and juices! And has a few vases on top of the shelf's that are really nice ?
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Vinnie Jackson on Google
★ ★ ★ ★ ★ Great friendly service. Lots of products to choose from. Definitely go back here.
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Sahitya Anand on Google
★ ★ ★ ★ ★ The bro who runs the shop is always super keen and super helpful.
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Gabriel King on Google
★ ★ ★ ★ ★ Horrible experience trying to discuss faulty vape with Kyle who is argumentative and condescending. Pretty much like every review Ive read below. They dont look after customers. Go somewhere else. Anywhere else is better.
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