Stafford Dental Centre-Timaru - Stafford Dental Centre-Timaru 14 Elizabeth Street

My wife went in for a tooth extraction on a wisdom tooth. About half an hour after arriving the nurse rushed out to the car to get me. Still masked and gown on. No stopping for covid procedure or to check if I was vacc (I had mask on) I found my wife very distressed in the chair with the dentist looking over a computer screen. I asked what was going on. She showed me a screen with the xray on it. She stated the wisdom tooth won't come out after a few good go. Seems the gum would need cut. The dentist was clearly frustrated and ripped up the forms on the bench. After saying the gum couldn't be cut the dentist lost all interest and the nurse (who was very good) took the stuff off my wife. I paid for the consultation and x-rays. At no time since or during did the dentist offered no after care for the crushed wisdom tooth that she attempted to remove. The dentist got frustrated when the pain relief pills weren't suitable and again wasnt to professional cos things didn't go her way. I suggest she should have consulted with another dentist at the practice and calmed down herself and the patient down. Update Since the post of this review, the practice has phoned to "clarify some points" of this post. This hasn't turned out well for them as the person who phoned wasn't there at the time. It would seem this practice is only interested in the bad review. They said the dentist is experienced with wisdom teeth and works well with children Her profile shows quality in Australia in 2018. They said sometimes wisdom teeth need cut out. Clearly that's why a dentist takes xrays as she told me that it would be difficult, which she could see looking at the xray. The practice said they only knew something was wrong when they read the review. Is it normal to have a patient leave with blood coming from a gum, no pain relief and bits of tooth falling out. Overall not only a bad consultation but bad follow up phone call. Since this review was posted, a reply was posted. The reply states they offered another dentist at the practice to remove the teeth. So it would seen that Micheal from Stafford Dental would some what agree that Caroline (the original dentist) was not capable of the job and he was. The job was referred to a further Dental specialist who (amongst other comments) said the gum wouldn't have need cut, and "who made this mess". It would seem this experienced dentist wasn't very impressed either. We do need to say the nursing staff and reception staff were all professional. Again this is only one review of many, for Stafford Dental. We will continue to update until Stafford Dental offer a written apology and we feel a refund is now in order as we has a natural professional opinion.

I was pretty anxious hate going to the dentist however felt at ease with Dr Yeshua Vermeulen, no judgement, professional and gentle. Felt comfortable to go back and not anxious. I would also like to thank his assistant she was amazing. Thank you for this experience. Recommend Stafford dentist.

Fantastic experience with a new dentist. Very thorough, and explained everything really well. Love the plan for future appointments and knowing what the likely cost will be. 100% recommend

I want to thank you for the excellent service provided by your team, especially Dr. Caroline Gohar, who did a check-up and a great cleaning of my teeth. All this at a fair price and with a reliable service! I can guarantee the excellent quality I received! thank you so much.

I was having a panic attack prior to arriving, I had not been to a dentist for approximately 5 years. The staff were all very friendly and welcoming. Dr Yeshua Vermeulen was wonderful and made me feel relaxed and at ease. He was very thorough in his explanation of treatment required. I am looking forward to returning to complete the treatment. I would highly recommend Stafford Dental Centre.

I have bad anxiety when it comes to dentists but I was made to feel very welcome, calm and relaxed. Everything was explained to me before it was done which calmed my nerves and it was an all round great experience. Highly recommend!!

Absolutely happy leaving the dentist (not something I would normally say). The dentist was nice showed me pictures of what he was talking about, informed me of my options including cost so there was no surprises at all. Have been back and no longer putting off the regular teeth check! Also have recommend stafford dental to lots of others!

It was a wonderful experience and the whole team was amazing. I was quite surprised by the state of the art techniques they have. Dr Yeshua was very efficient and pleasant and handled my issue very well. I would definitely recommend Stafford dental to my family and friends. Keep up the good work ??