Sunglass Hut Queensgate - Queensgate Shopping Centre Queens Drive
4.1/5
★
based on 8 reviews
Contact Sunglass Hut Queensgate
| Address : | Queensgate Shopping Centre Queens Drive, Lower Hutt 5010, New Zealand |
| Phone : | 📞 +8 |
| Postal code : | 5010 |
| Website : | https://stores.sunglasshut.com/nz/wellington/lower-hutt/shop-s208-level-1-queensgate-shopping-centre%3Fcid%3DYEXT_NZ3061%26y_source%3D1_MTQ0Nzg1MC03MTUtbG9jYXRpb24ud2Vic2l0ZQ%253D%253D |
| Categories : | |
| Description : | Chain retailer carrying a wide selection of trendy brand-name & designer sunglasses. |
|
V
|
Vijayan Rajarajan on Google
★ ★ ★ ★ ★ Not a wide range of display pieces available. But okay. Not bad..
|
|
H
|
Hus Kala on Google
★ ★ ★ ★ ★ Maxine was very helpful, knew her product and friendly. Recommended
|
|
B
|
Barry Rutherford on Google
★ ★ ★ ★ ★ Great service and excellent shades.
Thanks once again guys.
|
|
D
|
Darcy Pene on Google
★ ★ ★ ★ ★ Great customer service and very good range of stock
|
|
N
|
Nicole Sole on Google
★ ★ ★ ★ ★ Very friendly staff, setup was really good for how small the store is. My husband and i were both looked after very well. We both love with our choice of glasses.
|
|
N
|
Nathan Shugg on Google
★ ★ ★ ★ ★ Great Service today, found me a great deal, and quick delivery
|
|
T
|
TeAroha King-Hazel on Google
★ ★ ★ ★ ★ I have attended this store 2 times over the past year as i live out of the region, i have always been given the best service from acknowledgement with a smile, to choosing a pair of sunglasses, thank you
|
|
N
|
Nathan Whalley on Google
★ ★ ★ ★ ★ Rang up to confirm the models I wanted to try on were in stock, drove 30km to the store, disappointed to find the majority of them were not actually in stock.
Ordered a pair in from the Wellington branch, three weeks later still hadn't arrived (apparently courier lost it). Another pair was ordered in and I was promised the sale price would be honoured even though the sale had ended due to the long wait.
Once I finally picked them up I was charged full price since apparently discounts can't be made on products being processed under an insurance claim. I had communicated right from the start this was being done under insurance and I can't see anywhere in terms and conditions that this is the case. It's certainly never been the case in my experience with claims before.
Sent an email to complain about this, asking for the difference back in a gift card; customer service didn't respond within the promised 9 working days and eventually called me after a month saying they couldn't give me a gift card. Clearly customer satisfaction and their promises to them mean nothing. If the value was larger I would consider going to disputes tribunal.
Terrible experience start to finish and astoundingly bad service. Definitely won't be going back and they are lucky they were my only choice under insurance otherwise I would have gone anywhere else in a heartbeat.
|
Write some of your reviews for the company Sunglass Hut Queensgate
Your reviews will be very helpful to other customers in finding and evaluating information
Nearby places in the field of Fashion accessories store, Sunglasses store,
Nearby places Sunglass Hut Queensgate
