The Baby Factory- Hutt City - The Baby Factory- Hutt City Cornwall Street
About The Baby Factory- Hutt City
We are NZ's leading Babywear and Nursery Furniture specialist serving NZ for over 30 years with 25 stores nationwide and an online shopping service to match. We are proud to be a New Zealand owned family run business employing over 200 New Zealanders.
Our trained staff are there to help you about the types of products you will need as a first time mum or dad and continue to strive to give you the best advice. They are fully trained with our ongoing comprehensive training programme in all aspects of the products and customer service and are happy to help out where possible.
Our clothing range has expanded and includes sizes from the prem baby up to size 5. We also stock a large toy range, manchester and a full comprehensive range of nursery furniture from budget options to the more expensive options depending on your budget. We stock the best brands locally and also source from overseas a variety of products at great prices and value for money.
We will continue to deliver the best product range at best prices, and of course, outstanding customer service.
Contact The Baby Factory- Hutt City
| Address : | Cnr Kings &, The Baby Factory- Hutt City Cornwall Street, Lower Hutt 5010, New Zealand |
| Phone : | 📞 +8 |
| Postal code : | 5010 |
| Website : | http://www.babyfactory.co.nz/ |
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Julia Carman on Google
★ ★ ★ ★ ★ Great prices, range, and service.
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Lua Uelese on Google
★ ★ ★ ★ ★ Great service customer service was excellent and very helpful highly recommended, thank you
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Sarah Currie on Google
★ ★ ★ ★ ★ High, high quality service. Manager was extremely helpful, empathetic and very profesional. Can't rate them high enough. Very excellent store.
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Sue Dolden on Google
★ ★ ★ ★ ★ LARGE store and good bargains. Always worth a look .
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Ane3w ForUnZ on Google
★ ★ ★ ★ ★ Bought a carseat I was shown how to do it buy a server whom also helped put it in my car.
I hired pram and capsule was happy with how easy it is to install in the car and the capsule clicking in to the pram. The pram collapses together easily too!!! It's not bulky!
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Letuaiaunoaulu09 on Google
★ ★ ★ ★ ★ They have a range of awesome baby essentials & whatnot. I love their range of strollers, car seats, & beds. They also have an awesome employee who is very well knowledged with their products and will help you choose the right product for you! Highly recommend for all you first time Mum's ?
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Alwyn Jose on Google
★ ★ ★ ★ ★ Highly recommend the staff who helped us choose the right car seat and offered us trying few ones on my car without any hesitation. The manager was also very helpful who also did the same on my previous visit. She has heaps of knowledge and advice . Thanks team
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Alex Dainty on Google
★ ★ ★ ★ ★ Very disappointed with my recent experience with a product from Baby Factory Lower Hutt.
The product was a Baby Safe Metal Gate.
The Top mount on the hinged side broke, resulting in my 2 year old son falling flat on his face onto the hardwood floor on the other side of the gate causing him injury.
We are very lucky that it wasn't the Baby Safe Metal Gate positioned at the top of our stair case that failed catastrophically or my son would have gone flying down 22 stairs and would be much more injured if not dead.
I emailed their customer service team about it, and their response was clearly just them attempting to cover themselves from any liability. No apology for the injury caused to my son or any apology whatsoever was included in their response. Very disappointing and I am seriously considering getting in contact with Fair Go regarding this serious failure of what is meant to be a safety gate.
I will be contacting Consumer Protection NZ to see what my options are regarding having all other gates of this model recalled to avoid further injury and possible death to other toddlers/babies.
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