The Cheesecake Shop New Plymouth - NOW OPEN - New Plymouth Central
4.5/5
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based on 8 reviews
Contact The Cheesecake Shop New Plymouth - NOW OPEN
Address : | The Cheesecake Shop New Plymouth - NOW OPEN 215 Courtenay Street, New Plymouth Central, New Plymouth 4312, New Zealand |
Phone : | π +89 |
Postal code : | 4312 |
Website : | https://www.thecheesecakeshop.co.nz/find-bakery/new-plymouth-now-open/ |
Categories : |
Bakery
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Sachinthya G on Google
β β β β β Always get the online orders wrong.Doesnβt even bother to read instruction or let the customers know if they canβt fulfill it.Happened to me twice.The first time I went to pick up thecake I ordered a day earlier and they hadnβt even read the order let alone make it by the time I got to the store.Fav cake place but the service is quite disappointing.Was so excited about one being opened in New Plymouth but now I wonder if I can be happy at all about this
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Fahad on Google
β β β β β Good to have one in new Plymouth. Bought cake couple of times from there. Decent stock of cakes.
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Tania Jury on Google
β β β β β We have been several times since they opened with both pre ordered cakes and cabinet cakes. They are always beautiful cakes and cheesecakes and great service. Fully recommend.
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Sarah Griffiths on Google
β β β β β The new New Plymouth cheesecake shop has been nothing but a disappointment for my family. Our first experience with them was when I preordered my sons birthday cake through them. When I went to colllect it, the manager told me she had just read the orders and they had no cheesecakes to fill any of them. All she could offer me was whatever was in the cabinet which meant I had to pay an additional cost for something I didnβt really want because of their F up. What really annoyed me was there was quartered pieces of the cheesecake I had ordered in the cabinet. She offered βfreeβ writing on the cake which if she had have read the order properly she would have seen I had paid for this anyway. To top that off the piped icing wasnβt done well. I spoke to someone this morning that had experienced the same thing. After a third attempt of going in at different times of the day to consistently see half empty cabinets (even 20 minutes after they open!) never having anything Iβm after, an unreliable preorder system and a not so approachable manager- Iβd rather drive to Palmerston!
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Rasli Ramlan on Google
β β β β β Thank you! Its been a long wait craving for Six layers of rainbow sponge cake ? ?
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Michelle Reid on Google
β β β β β Accidentally ordered my cake online for the following Sunday. When we went to collect it the staff were fantastic in accomodating a cake for that day, even though it was my mistake. Cake was beautiful! Thank you so much for fabulous service and yummy cake! β₯οΈ
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Adam Gregory on Google
β β β β β So glad the franchise has moved to New Plymouth got the choc strawberry torte for my son's birthday party
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ε¨lucky on Google
β β β β β Customized a birthday cake , really very impressed by the amazing decoration and wonderful taste. Beyond my expectation. And very great customer service team. Really appreciated. Thanks
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