Tyroola Ltd - Devonport
3.4/5
★
based on 8 reviews
Contact Tyroola Ltd
| Address : | Tyroola Ltd 11a Wynyard Street, Devonport, Auckland 0624, New Zealand |
| Phone : | 📞 +988879 |
| Postal code : | 0624 |
| Website : | https://www.tyroola.co.nz/ |
| Categories : |
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Johannes Berweiler on Google
★ ★ ★ ★ ★ Great price and smooth transaction. I was a little worried at first as I never bought tyres online. But they have professional partners and the whole process is pretty much seamless.
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EweRock Live on Google
★ ★ ★ ★ ★ A fantastic experience with Tyroola!!! This is my second dealing with them and they make the process so easy… and affordable. I definitely recommend them and will be using them again in the future.
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trashrat __ on Google
★ ★ ★ ★ ★ incredibly difficult to contact, purchased using afterpay and when the tyres took over one month to show up i cancelled the order and requested a refund, refund hasn’t been processed 2 weeks later and have since taken my money through afterpay payments causing immeasurable stress.
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Louis Smith on Google
★ ★ ★ ★ ★ Impossible to get hold of, they say the product is shipping from Auckland on their website when it’s really coming from Australia, tracking number won’t work. No one answers the phone to inquire. will change the review when someone can get back to me and tell me when the tyres will arrive
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LuckyLukeNZ on Google
★ ★ ★ ★ ★ DO NOT BUY TYRES HERE
These clowns list a whole bunch of tyres on their website that they don't actually have in stock, if you purchase them you're left hanging for a week or two and then you have to chase them to get your money back.
If that sounds like the kind of experience you're looking for then have at it... if not, just purchase from you're local tyre store. These guys are just drop shipping anyway.
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Tessa Ngawhare on Google
★ ★ ★ ★ ★ Brought tyres through tyroola 3 times, over the period of 3 years. The first time was ugggh a long two week wait but customer service was great and handled the situation very well. The next purchases I made I had the tyres within 3 days from ordering. I love that you can buy your tyres, get it sent to the tyre shop.. take your car in and get your tyres on and wheel aligned and our done. Nice and Easy. Tyre quality is good too and are great prices. Thanks Tyroola.
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Guy Beglin on Google
★ ★ ★ ★ ★ This company is an absolute waste of time. Lists products as in stock on their website to sell to you and then never send the items because they don't have them in stock!
Charging a premium which people are prepared to pay if an item is scarce and you have it in stock and available. A simple economic equation for you. P (price) = Q (quality) + A (availability)
Do not recommend.
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Mark Jerling on Google
★ ★ ★ ★ ★ All's good that ends good. Tires arrived, as ordered. They'd get a 5-star review, but for the following reasons:
1. Was told tires are in stock, in New Zealand. Not true, tires shipped from Australia.
2. Initial delivery date was ammended on their website to a week later and it was very, very hard to get a tracking number from them. The tracking number only starts working once the tires arrive in New Zealand, so until then, you're flying blind.
3. It would be so much better if Tyroola staff could provide accurate information. Staff were friendly but clueless.
In all, the shopping experience could have been faultless if they clearly pointed out stock arrives from Australia and if tracking information was promptly available and not a week and a half later. If they communciated better one would not feel so worried about the whole process. Some proactive communciation, setting clear time lines and no false expectations and the whole thing could have been easy and worry free.
Would I buy from them again? Probably, now that I know how their system works.
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