Urban Sales - Avondale
4.4/5
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based on 8 reviews
Urban Sales - Furniture & Furnishings for Urban Dwellers - Urbansales.co.nz
Loved by Kiwis, Urban Sales is New Zealand's preferred IKEA shopping destination - now also stockists of Casa Vila - Stylish European Design
About Urban Sales
Min. spend $199. May only be applicable on full price items. Once use per customer. Valid for 30 days. T&C apply.
Contact Urban Sales
| Address : | Urban Sales Building A/32 Patiki Road, Avondale, Auckland 1026, New Zealand |
| Phone : | π +97987 |
| Postal code : | 1026 |
| Website : | https://www.urbansales.co.nz/ |
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Mei Reyes on Google
β β β β β Great experience. If only we could give more stars we would. Visited for the first time and service was great. Tammy was very helpful to us, answering all our questions and helping us find what we needed and also given us a good deal or good suggestions on what to get. Will definitely recommend Urban Sales to friends and family and will definitely comeback. Thanks again.
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Philip Harding on Google
β β β β β Thrilled with both the quality of the product, and the after sales service. I have assembled dozens of flat packs in my time, and these Ikea products would have been the best engineered. Instructions were straightforward and clear, and the end results were superb. One hinge on a cupboard door had been damaged somehow, but was replaced in a couple of days without hassle. We will be back!
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Nigel & Jenny X on Google
β β β β β I am really thrilled with both the service and quality of the products, - I bought 2 bedside drawers. They are of great quality, I've always loved Ikea products. The instructions were clear, easy and the end results were superb! Will definitely come back for more stuff in the future.
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Enrica Flore on Google
β β β β β I bought 3 items - really high quality and good price range. My partner managed to snip a piece assembling them, I thought that was it but then I emailed the customer services and they sent me a replacement for the broken piece - I was really impressed with the service. Couldn't be happier! I highly recommend them and will buy again. Thank you very much!
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jeanne-marie cantereau on Google
β β β β β I bought a small and nice greenhouse to Urban Sales through TradeMe. As soon I paid the parcel was sent to meβ¦but unfortunately didnβt arrive like it should have been. With no reason the parcel stayed several days in the depot of the courier in charge of the delivery.
I sent an email to Emma from Urban Sales who immediately replied to me .
During two days Emma, very kindly did a great follow up to find my parcel and informed me regularly of her investigations. Today the parcel arrived?
Thank you very much Emma for your great help, kindness and service.
PS : so nice to have had a person and not a machine to deal with this problem.
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Jane Bergqhi on Google
β β β β β I couldn't speak more highly of this company. I ordered a book shelf which turned up promptly but unfortunately had a manufacturing fault. They weren't able to source a replacement as the item was discontinued but offered a very suitable replacement along with a refund for the difference. I had the new bookcase and refund for the difference within a week. Absolutely superb customer service. I wouldn't hesitate to order from them again.
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Jan Guy on Google
β β β β β We have purchased two items recently from Urban Sales and have purchased from previously. The products have all been excellent. The frames we have just purchased are particularly good , very easy to fit with or without the mat/mount and our pictures look SO good! We recommend Urban Sales for their quality of product, great communication and prompt shipping. We wouldn't hesitate to buy from them again.
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Logan Gregory on Google
β β β β β I ordered a china cabinet here, and though it was delayed due to covid supply chain issues, the staff were very helpful and kept me up to date with my order.
I had to go through a customer care experience due to a shipping mix up, but at all times my concerns were taken seriously and I was treated respectfully by everyone involved. Thanks so much for making this easy! I love my new cabinet, it's excellent!
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