Warkworth Auto Electrical - Warkworth Auto Electrical 2 Gumfield Drive

Great service sorted issue on the spot very happy thanks Joel

Quick friendly professional service every time, top local auto sparkies.

Called in for some auto electrical advice. Very helpful Jnr staff gave constructive support. Will certainly support this firm if possible.

Really amazing service for our campervan from Caelen. We definitely recommend for all your auto electrical needs.

Thanks for the awesome and honest service and was able to drive away without a huge pain to my wallet. Will recommend you to everyone.

Reminds me of Benny hill .good at there jobs .good people .

Super helpful Country raised Staff??

WARNING: I can't even give this business one star. Warkworth Auto Electrical supplied me with a FAULTY battery that failed within its warranty period!! Benny at Warkworth Auto Electrical requested that I take the battery to his wholesaler in Albany, knowing that I had to have the FAULTY battery replaced at my expense to do that. The AA technician said that the battery wasn't charging, it was a dud, it only tested 1.5Volts even after 20-30mins running & he warned that it could be dangerous & leave me stranded, unable to start it again! So I followed Benny's instructions & took the FAULTY Varta battery to TCM Industries based in Albany. I previously trusted Benny, at my own expense. I had to pay a trustworthy local mechanic to replace the FAULTY battery & when I delivered it to TCM Industries their representative Alan tested the battery & said "yes, we'll replace that..." Even he tested the FAULTY battery & said that TCM would replace it! I trusted Benny would do the right thing under the Consumer Guarantee Act, & refund me for the FAULTY BATTERY. It was tested FAULTY by x3 separate professionals. I followed Benny's own instructions & trusted that TCM Industries would send him a replacement battery, to replace the FAULTY battery supplied to him. I followed Benny's instruction, & he is "The point of sale" responsible under the Consumer Guarantee Act = NZ Law. Benny & his team previously always seemed professional & competent, but their wholesaler was a total NIGHTMARE to deal with, & called me the following week claiming there was no test done when I delivered the battery back to them, claiming the battery was never faulty & it was my car that was faulty (my car was tested by AA technician, garage mechanic & a TRUSTWORTHY local Auto Electrician). My car has no electrical fault, but Benny refused even to look at it & said that if I came to his business there would be a BIG FIGHT. I said that there was no need to fight me, I just wanted to give him every opportunity to DO THE RIGHT THING under NZ Consumer protection Laws!! To be honest, he seemed threatening. I'm suffering after injury, surgery & rehabilitation & can't even walk properly! It's a total shock to be THREATENED by a service provider while requesting that they HONOUR our NZ Laws & Consumer Protections!! TCM industries tested the faulty battery when I took it back to them. They said "it is faulty, we will replace it & send the replacement to Benny so that he can credit you" Benny was the one who told me to take it to them, but of course I needed to pay for a replacement battery from someone else in the meantime $260.00. I was HOPING that Benny would do the right thing, because he seemed very very angry, & THREATENED me not to attempt to turn up expecting him to work on my car, or give me a refund. He said that there would be a "BIG FIGHT". It certainly sounded & felt like I was being THREATENED. Benny did not deny this when I spoke to him directly, giving him every chance to be a trustworthy professional & honour the Consumer Guarantee Act. I said that there doesn't need to be a fight & I don't want to speak to him if he is threatening me, but I need to give him every opportunity to do the right thing & repair the damages done by a faulty product supplied to me by him! Re his wholesaler: (The self proclaimed boss of TCM, whose representative accepted that the battery was faulty after testing it himself, & after also tested FAULTY by AA roadside rescue & local Mechanic confirmed that the battery was DEAD, not charging &no fault of the car), has even refused to email me with any details & they still kept the FAULTY battery! The TCM representative clearly deceived me by making me believe that they would honour the Consumer guarantee & replace the FAULTY battery supplied to Benny at Warkworth Auto Electrical. Both TCM & Warkworth Auto Electrical are 100% UNPROFESSIONAL & UNTRUSTWORTHY in their business dealings. Next time I will be buying a battery from the AA Roadside Rescue, they are always reliable & ALWAYS trustworthy!!