Wellington Hospital Emergency Room - Newtown
2.3/5
★
based on 8 reviews
Contact Wellington Hospital Emergency Room
| Address : | Wellington Hospital Emergency Room 69 Riddiford Street, Newtown, Wellington 6021, New Zealand |
| Postal code : | 6021 |
| Website : | https://www.ccdhb.org.nz/ |
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Jenny Holzer on Google
★ ★ ★ ★ ★ Was here Saturday evening 5pm .. Yes, there is a long wait.. but the staff are efficient and friendly.. receptionists were lovely, and I saw them deal with abuse from some patients which they dealt with in a respectful and caring way. They even gave a patient a cup of tea after he abused them! All the nurses are attentive and kind and very respectful as they are clearly rushed right off their feet going from patient to patient. I was constantly given pain relief, if it wasn't working I was given something different. Doctor Townsley was kind and gentle and was able to diagnose me correctly with a condition that presented as very difficult to diagnose, I am very grateful to her for that as it means I will recover far more quickly. I can't fault the service I was given here.
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Chris L on Google
★ ★ ★ ★ ★ Amazing staff team. Everyone was so patient with me having to translate instructions and questions to my grandma. We were seen very quickly because it could have been very serious. The staff were so helpful with questions, and letting us know what was happening. We spent about 5 hours waiting for results from many different tests, but everyone was very kind. From the volunteer coming around asking if my grandma had had lunch and if she wanted food, to the multiple nurses drawing blood, checking blood pressure etc. Thank you Wellington hospital team!
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William Hopgood on Google
★ ★ ★ ★ ★ Poor experinace, i was in there twice with my grandfather, most recently xmas day, and even though there qas nobody there, they seemed eager to get us out the door without giving him a thorough assement. Duty of care has seemed to declined
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Brian Zhu on Google
★ ★ ★ ★ ★ I was at ED for almost 12 hours. I hope the Government can do something about the system in NZ. There is a serious mental health crisis in New Zealand, and many people are in desperate help. It's really disappointing to experience first-hand how much our mental health system in NZ needs to improve significantly, and how much we need more and more compassionate and empathetic people in the health care industry. You can read as many news media on it or hear about how bad mental health is getting, but there needs to be direct action taken.
There was a nurse that gave me false hope, as twice she said that I was next on the list to be received help, and about 5 hours later I was still waiting. There were two nurses that were very kind, and they gave me food to eat and apologised for the wait. I appreciate the two nurses that were honest about timing and that they can't predict at all when I'd receive help. I understand it's not their fault and that it's hugely understaffed and they are overworked. When it was my turn, I really appreciated the help I received from the two people, for their patience, understanding and kindness. It was hugely helpful However, it's not acceptable that our system is unable to provide help when it's really needed. The Government needs to step up.
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umew dk on Google
★ ★ ★ ★ ★ Nice “emergency” with 3-4 (at the very least) hours of waiting. It looks like only one doctor is working here.
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Lucy on Google
★ ★ ★ ★ ★ I experienced the most amazing care from ED nurses & doctor Cathy, Craig & Paul on Thursday night. The care they gave was amazing & they’re really nice genuine people.
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alyce Shilar on Google
★ ★ ★ ★ ★ My sister came in for support on the 2nd of August with a medical history of mental health. It was different this time, she was so desperate that she took herself in to get help as a last resort. She had tried everything to support herself and get help prior. She was terrified to admit herself but she tried as her last hope. They told her there was nothing they could do but make an appointment for over a week later. She took her life 5 days later. Only 12 days before her 36th birthday. Please step up staff and do what you can to inform the government that this isn't good enough. I know my big sister won't be the only one.
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Greg Goodfellow on Google
★ ★ ★ ★ ★ Had a delightful experience at ‘Wellington Hospital Emergency’. A warm welcome was given by the triage nurse (Suzie), of whom I later found out was a proud member of the LGBT community and good on her!
So thankful Suzie is employed by Wellington hospital and what a wonderful person she is.
I thoroughly recommend the Emergency Room at Wellington hospital.
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