Westpac Lower Hutt - Hutt Central
2/5
★
based on 8 reviews
Contact Westpac Lower Hutt
| Address : | Westpac Lower Hutt 210 High Street, Hutt Central, Lower Hutt 5010, New Zealand |
| Phone : | 📞 +8 |
| Postal code : | 5010 |
| Website : | https://www.westpac.co.nz/ |
| Categories : |
Bank
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Mish on Google
★ ★ ★ ★ ★ Never had any issues myself, not sure why the other troglodytes are having a tantrum about waiting in line. Wonder what their AA reviews are in that case.
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skid roww on Google
★ ★ ★ ★ ★ Waiting in line with others for 30 mins. 2 tellers struggling cringy nightmare
No sign of the manager.
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Dave Linton on Google
★ ★ ★ ★ ★ As if there wait times on the phone weren't bad enough. Absolutely atrocious service. Shame on you Westpac.
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Chantelle Piakura-Maoate on Google
★ ★ ★ ★ ★ There was only 1 bank teller on and a few of us had to wait 30mins in the queue. When I was finally served the lady was so rude and horrible. Awful wait time and horrible customer service!!
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Black Beauty on Google
★ ★ ★ ★ ★ These five stars is for The Teller Thari. Thankyou for your help and listening.
I am an ASB Customer. I walked into West pac to retrieve my money back. It wasn't the banks fault. But the service in getting my money back wasn't good at all. The first Teller wasn't good at all, she just didn't know what to do, and keep asking the same Questions .......then she.....said she will ring me back. Dam 1hr.30mins standing and waiting might be more. So I lefted and went for lunch.....and waited for the call. She didn't get back to me. So I went back......Thankgoodness I didn't get her again. Only 10 to 20mins it was sorted. Thankyou Thari.
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Chris Thimbleby on Google
★ ★ ★ ★ ★ Only one teller open, service is terrible be prepared to stand in line for at least 15 minutes. My transaction was 30 seconds at the most.
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Alex Clark on Google
★ ★ ★ ★ ★ Absolutely rubbish service, huge wait times, only a couple of staff on. Has been like this every time I have come in and no signs of improvement. Hour wait is un acceptable!
They try push you onto phone banking service which you wait longer for, get bounced around and then hung up on.
Happy to charge huge fees, make huge profits and provide the worst service and wait times I have ever experienced.
Avoid like the plague
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Lim Leong on Google
★ ★ ★ ★ ★ Really long wait time with only two staff members at the counters very short opening hours. To add insult to injury, most branches are now closed. I get that Banks want to move transactions online but some transactions simply can't be completed online. The staff members are friendly though so this review is targeted at Westpac Corporate rather than the customer service staff.
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