A1 Washing Machine Repairs - Sandringham
3.6/5
★
based on 8 reviews
Contact A1 Washing Machine Repairs
| Address : | A1 Washing Machine Repairs 46A Paice Avenue, Sandringham, Auckland 1025, New Zealand |
| Phone : | 📞 +897 |
| Postal code : | 1025 |
| Website : | http://www.a1washingmachinerepairs.co.nz/ |
| Categories : |
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Curtis Walker on Google
★ ★ ★ ★ ★ Called with model, serial & product code ready, told him what the problem was (fitting on the back) and he began a lecture on how each machine is a different size and saying 'a washing machine' wasn't enough. I tried saying multiple times i have all the info in front of me but he just proceeded to get louder and talk over me like he was angry at me. Only when I said "thanks anyway mate, I'll get back to you", he changed his tone and talked to me like a human being. Life's to short to deal with people like Dave.
- In reply to Davids response, I wasn't agitated at all as I figure he just loses a customer and I move on (also I'm not a 'she' nor do i sound like one). But what annoys me now is that his reply is a straight lie. It's like dealing with a bully from primary school.
Harbour Appliance Service are super friendly and a breeze to deal with if you're looking for quality service.
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Adrian Jenkins on Google
★ ★ ★ ★ ★ Fantastic quick service from a very friendly sole operator. He knew exactly what to do to fix my washing machine and being able to get same day service was a real bonus. Very highly recommended for all F&P Top Loader owners.
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Catherine de Vos on Google
★ ★ ★ ★ ★ Do not bother. Spoke to him for less than 5minutes due to his hostility. He needs to practice new business phone calls like asking the questions prior the customer speaking. For example; what's the issue and do you know the model number and if so what is it.
In reply to Dave's reply -
Never asked for someone perfect, just wanted the problem fixed.
I was agitated because:
1. After explaining what the issue was he started to lecture me agitatedly because I didn’t give him the model number straight away. He kept saying “I can’t do anything with a model number”. And I had all the information ready to go.
2. When trying to give him the model number he kept talking over me and I even offered to send a photo to him if that was easier for him to understand the situation. He declined and proceeded to lecture me more about the model number - I'm an expert now.
And no, definitely not or will ever be a customer. Got the washing machine fixed by another company that were super easy to deal with over the phone.
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Justin Smith on Google
★ ★ ★ ★ ★ Couldn’t recommend higher. He had my problem sorted on the phone in a few minutes. Very friendly and knowledgeable. You’ve got a customer for life.
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Zakereen Aliya on Google
★ ★ ★ ★ ★ I called David about my washing machine not working and I gave him the model number and he knew exactly what the problem was and even how much it would cost me. He came the next day, repaired the washing machine and we had a good yarn. I’d recommend A1 washing machine servicing. Very reliable, punctual and smart service!
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Rebecca Peihopa on Google
★ ★ ★ ★ ★ David is one of a kind! ! I could not be happier with his services ! He is so knowledgeable and happy to educate me in looking after my machine. If your looking for someone who is open and honest and straight up! This is your man. Not to mention you find out the cost before he arrives and there are no hidden costs! Great stuff David. Keep up the amazing work ! :)
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Winiata Soper on Google
★ ★ ★ ★ ★ Please consider joining Afterpay for those of us who cannot pay the full amount; this might create more business for yourself
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Blanche Mclean on Google
★ ★ ★ ★ ★ David followed up on my email request with a phone call and organised and appointment to fit in with my schedule. He turned up on time and fixed my washing machine quickly and effectively. Great work!
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