AA Auto Centre Mt Roskill - Mount Roskill
3.8/5
★
based on 8 reviews
Contact AA Auto Centre Mt Roskill
| Address : | AA Auto Centre Mt Roskill 6 Carr Road, Mount Roskill, Auckland 1042, New Zealand |
| Phone : | 📞 +987 |
| Postal code : | 1042 |
| Website : | http://www.aa.co.nz/cars/maintenance/service-your-car-with-aa-auto-centre/aa-auto-centre-mt-roskill/ |
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Michelle Anita J Patel on Google
★ ★ ★ ★ ★ The service was excellent. So helpful, they kept us informed every step of way during repair work, charges were very reasonable considering and professional friendly. I recommend
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Bryan G. on Google
★ ★ ★ ★ ★ Turned up to get a WoF at 10am on Saturday morning. Two office staff and about 3 mechanics on duty. 2hrs 25 mins later I had my WoF. Who ever manages this place needs to staff it properly.
There were two lanes of cars - about 5 cars ahead of me. Queues out the door of the office for people trying to get licence stuff done.
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Like Reviews on Google
★ ★ ★ ★ ★ Those mechanic who check the WOF , they are great and the lady at the front are very helpful as well, but the mechanic are not that great, they have ruin my car but they were not welling to admit. I have to spend more time and money to fix my car. Not really happy with Garry.
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Dagny Rocha on Google
★ ★ ★ ★ ★ Went to get my drivers license renewed and updated to my married name and the lady serving me this morning (Zheng, 9am on 9 March 2022) was extremely abrupt and did not want to accept a form of name change that was stated on the Drivers Licence Renewal Form as being an acceptable form of name-change evidence. She told me to wait until my Marriage Certificate was received (even though my license is about to expire leaving me unable to drive legally) and suggested I keep calling the NZ Government to chase up my Marriage Certificate - as if that’s up to me! I suggest the staff at this AA be better trained to understand what is on THEIR OWN renewal forms and also understand how some of these legally accepted certifications work as there seems to be a lack of knowledge.
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James Corcoran on Google
★ ★ ★ ★ ★ I just want to shout a massive thank you to the Mt Roskill team for assisting my fiancé.
She had been scammed pretty bad by a car dealership who almost got away with selling her a car in poor condition. The team were able to provide a diagnostic report on the car which she took back to the dealership and got a refund. The dealerships mechanic had told her all was well and that the car had been fixed. The salesman at the dealership also reinforced this. At first glance it appeared that way but then we noticed the noises it started making a few days in and knew something was wrong… The team at AA Mt Roskill spotted several seriously concerning issues with the car which could’ve caused a serious accident and not to mention very expensive repairs. They also noticed other smaller things (but not so small as they weren’t mentioned at sale!) like rust through the entire undercarriage, an oil leak and a damaged radiator. All avoided thanks to AA.
Trustworthy bunch at AA and damn fine service. I don’t know what prices are like compared to other places but at least you can trust them and that’s all I care about. Thank you! ?
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Ahmad on Google
★ ★ ★ ★ ★ VERY slow, be prepared to wait 2 hours minimum for. WOF. Cues out the door to see reception and car cues almost to the road. Mechanics happily having a tea and coffee while people outside getting wet in rain waiting. Increase your staff levels to meet the obviously high demand you have. Never coming here again
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UTAHMOE on Google
★ ★ ★ ★ ★ Great service and customer service were very professional and helpful.
My only gripe is that their waiting area outside (red light restriction) could be improved. They need to install a marquee for customers to wait in due to the sun can be overwhelming for some especially the elderly.
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B Sila on Google
★ ★ ★ ★ ★ Although the wait and line was long, service from the ladies at front desk today 06/01/2022 was awesome ?. And the men checking WOF were awesome too, I had my kids with me (who are autistic and impatient lol). But yall bomb as, thank you.
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