Ace Rental Cars Auckland Airport Car Hire - Māngere

3.9/5 based on 8 reviews

Cheap Auckland Airport Car Hire | Ace Rental Cars New Zealand - Acerentalcars.co.nz

Exploring the 'Big Little City' of Auckland? Hire a car from Ace Rental Cars at Auckland Airport during your stay for affordable offers on rental!

About Ace Rental Cars Auckland Airport Car Hire

Pre-authorisation Requirements

Credit Card

A pre-authorisation will be taken on the hirer’s credit card which will place a hold for the required amount against the customer's available credit. This authorisation will be released by the customers issuing bank in accordance with their own terms and conditions, on conclusion of the rental period.`

Visa/Mastercard Debit Cards

A pre-authorisation will be taken on the hirer’s debit card which will ‘freeze’ an amount against the customer's available funds. This authorisation will be released by the customers issuing bank in accordance with their own terms and conditions, on conclusion of the rental period.

NOTE:Cash or EFTPOS payments will NOT be accepted as security against the hire of a vehicle, only credit cards or Debit Visa or Mastercard.

The bond will be released upon return of the undamaged vehicle. it can take up to 30 days for the funds to be released this is depended on your banking provider

Contact Ace Rental Cars Auckland Airport Car Hire

Address :

Ace Rental Cars Auckland Airport Car Hire 26 Verissimo Drive, Māngere, Auckland 2022, New Zealand

Phone : 📞 +877
Postal code : 2022
Website : https://www.acerentalcars.co.nz/locations/auckland-airport/
Categories :

Ace Rental Cars Auckland Airport Car Hire 26 Verissimo Drive, Māngere, Auckland 2022, New Zealand
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Konstantin Kolomoisky on Google

It was quite an experience. Everything was great, the shuttle bus from the airport, service desk was quick and polite, drop off was perfect, the price was amazing. Then why you have it only 4 stars you ask? I will tell you here, I never expected to rent a car with 180000 km on the odometer. Yes, it was clean,but it was scary to drive long distance. The engine was showing its age, the breaks soft and you don't want to get stranded on your day trip in foren country. The rental needs to put this on the rental ad so I will be able to decide beforehand if I and ready to take this risk or not. Otherwise it was great.
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Cliff Dundridge on Google

Very impressed, concerned that they were so cheap but without cause. The cars are not new but perfectly acceptable for the price.
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Noemi Simaki on Google

Dashboard in Japanese and can't be changed!! Car has 180,000 km on it and more scratches than my cat's scratch pole! Can't use GPS or Bluetooth music and is very dirty, can hardly see out the windscreen... Wish I could get my money back! Stuck with this garbage car for 10 days!
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Jaspreet Singh on Google

Worst ever rental company dealt with. Today I had a booking to pick up the car from their nearest airport yard. Rang their 0800 number no response rang their landline no response. Such waste of time and money. No shuttle service from airport to pickup point. Booked my self an uber to their place but was closed. If ur placed is closed then how the heck you can take booking.
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Danska on Google

Great service, ended up renewing/extending a few time . Highly recommended, booking direct. Daniel
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Alan Walmsley on Google

Good service in Auckland: airport pickup and drop off prompt and courteous; counter staff polite and informative with getting and returning the car. Car was a Japanese import but as I ordered, tank showing full, newish with around 100k on the clock. New tyres; drove very well. The only problem is an odd policy they have which will not allow the use of a joint Visa or MasterCard that's also a debit card. I've used joint function cards regularly with other car rentals so can't see what the problem was, and neither could staff adequately explain it. So I had to pay an extra fee, that gets you wondering ...
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Yuvaraj Chhetri on Google

Series of issues we faced while picking up the car. 1. The Lady at the reception lacked knowledge of her own job. Lacks how to interact with the customer’s and was too rude. 2. Were made to buy a insurance from them again which we had already paid online through “rentalcars.com” as we were not holding credit card. 3. We were given other car, while we booked for the Kia carnival which was not similar to what we booked for. 4. After we said we wanna cancel it straight away then they agreed to give us the car which booked for. 5. The car was not at all cleaned, and the baby seat was also full of stains. 6. It took us almost 2 hours to pick up the car resulting in our loss of time and money aswell coz we couldn’t make it to out prior booked destination.(like motels and cruize tours).
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Brad Wallace on Google

Terrible service. Wouldnt recommend with these guys.... Got an unclean car, unvacuumed with icecream wrappers, drink bottles etc left in car. Also tank not fill of fuel. Receptionist agreed to discount our 4 day hire by us dropping car back with half a tank of fuel but when we did that they backed out and wouldn't uphold their word and charged us for fuel. Need to learn basic customer service if they want to get repeat customers.

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