Air New Zealand Tandem Travel - Auckland CBD
3.8/5
★
based on 8 reviews
Contact Air New Zealand Tandem Travel
| Address : | Air New Zealand Tandem Travel 185 Fanshawe Street, Auckland CBD, Auckland 1010, New Zealand |
| Phone : | 📞 +87 |
| Postal code : | 1010 |
| Website : | https://www.tandemtravel.co.nz/ |
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Hein Brits on Google
★ ★ ★ ★ ★ |
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Mark O'Regan on Google
★ ★ ★ ★ ★ |
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Sonny Thomas on Google
★ ★ ★ ★ ★ |
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Diana Rands on Google
★ ★ ★ ★ ★ Easy to navigate the website
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Jillian Nicholls on Google
★ ★ ★ ★ ★ Just take out now but food and coffee still great
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Andre Caraco on Google
★ ★ ★ ★ ★ Useless! No luck on their "after hours urgent hotline" (waited 20 minutes no response). They don't make it easy to check in online to AirNZ, which means that even if you get to the ticket counter 15 minutes before your flight. Sorry, no luck, because Tandem has overlooked something so absolutely simple, you're not able to get on your flight.
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Lyndon B on Google
★ ★ ★ ★ ★ Used Tandem Travel to arrange our flights. Absolutely below par experience. Called and spoke to a helpful enough lady at 1130am to postpone our fully flexi flights to a later flight. Absolutely no problem apparently. Lady says do u want a copy of updated itinerary emailed thru i said yes. Got her to ready out email address which was correct. No email turns up but have been assured flights have been transferred. Turn up at airport 20mins for check in and as still no email with uldated itineary Air Nz cant work put what's happening so they put us on a yet later flight and witha 5 month old baby this wasnt very enjoyable. Just another much up by Tandem travel.
Sort it out.
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Jonas G. on Google
★ ★ ★ ★ ★ Tandem Travel charged my credit card over 1000NZ$ without any reason, I don't even know how they got access to my card details.
Phone support says write us an email but the company does not respond.
Basically no customer support and very sketchy behaviour.
Be extremely careful when dealing with this company. I am forced to find a way to get my money back without their support.
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