AirCare Pet Services Ltd - Manukau
4.4/5
★
based on 8 reviews
Contact AirCare Pet Services Ltd
| Address : | AirCare Pet Services Ltd 30 Glasgow Avenue, Manukau, Auckland 2104, New Zealand |
| Phone : | 📞 +977 |
| Postal code : | 2104 |
| Website : | http://www.aircarepets.co.nz/ |
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ingrid pritchard on Google
★ ★ ★ ★ ★ Angela made a process that could've been straight forward stressful. Service was well below average. I had to follow up emails and phone calls. I was quoted incorrectly, when I called the day before my pets were due to fly i was told she was out of town on another job (cell phone?) My phone call was returned for instructions about my pet collection at 9pm on the night before my pets flew.
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Garth Hartland on Google
★ ★ ★ ★ ★ Professional service after I had Star Pet Travel Christchurch not send me to the wrong location. Auckland AirCare Pet services were helpful, friendly and a pleasure to deal with when I was stressed!
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Tawanda Mungure on Google
★ ★ ★ ★ ★ Angela and Shelley were awesome to deal with and communicated very clearly! We also had very fast and efficient service, even under very difficult circumstances. Angela also went above and beyond to ensure we got our pup. I would have no hesitation whatsoever to use their service again!!
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Megan Blatchford on Google
★ ★ ★ ★ ★ My experience with AirCare Pet Services was excellent. I was needing to get a family dog transported from Australia to New Zealand, and was not travelling myself. Candice was so helpful and quick sending out a quote, coordinating and answering all my questions throughout the process. Out of the four quotes I got for pet transpotiation, AirCare Pet Services were the only ones to give me a set cost, and not request a non-refundable deposit, and had good pricing. The dog arrived happy and wagging his tail as he came out of the transportation cage, after an international and domestic flight.
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Rhys Donoghue on Google
★ ★ ★ ★ ★ Excellent service. Kept us updated regularly. Very friendly and reliable. Will use these guys again if we get the chance.
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Rich Smith on Google
★ ★ ★ ★ ★ Candice from AircarePets went above and beyond during my stressful move from Queensland to Nelson with our cat Kimba.
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robert on Google
★ ★ ★ ★ ★ Cannot fault the services of aircare pet services. Absolutely amazing service whilst in New Zealand and the staff were amazing in comforting our anxious boy in travelling.
The big issues came in Sydney - Qantas’s freight is essentially the complete opposite… unhelpful and essentially useless. Had all of our paperwork and instructions directing us to them and then was told we could not get the dog and had been pointed to another building about 10 minutes away with no actual directional instructions.
Arrived at the customs building where the lady signed and stamped a form we had to fill. Got back to get our dog and told that we had to wait an unknown amount of time as the system was down and they had not proof our dog was cleared by customs. An easy phone call would have solved that issue.
Not sure whose at fault here but in the pickup instructions it needs to have mention of the customs building.
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Denis Craddock on Google
★ ★ ★ ★ ★ Fantastic and superb service from AirCare pets in getting our cat from NZ to Perth. Due to the u-turn in border openings we had to delay our trip, but the team at AirCare pets were cool calm and understanding, and were able to fly our cat out a month later. Kept us updated frequently, and if we ever needed to do it again, we wouldn't hesitate on calling AirCare pets to do the job!
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