Andy Andersons Chimney Sweeps - Wattle Downs
3.8/5
★
based on 8 reviews
Contact Andy Andersons Chimney Sweeps
| Address : | Andy Andersons Chimney Sweeps Tington Avenue, Wattle Downs, Auckland 2103, New Zealand |
| Phone : | 📞 +987 |
| Postal code : | 2103 |
| Website : | https://www.andyandersonschimneysweeps.co.nz/contact-us |
| Categories : |
|
K
|
Krishal Kishore on Google
★ ★ ★ ★ ★ |
|
T
|
Tracy Falanitule on Google
★ ★ ★ ★ ★ Actual chimney sweep was, we fine.paid cash at time of payment was told you will get invoice but ignore. Have had repeated follow-ups for invoice despite contacting to advise paid at time no reponse to emails or calls. Admin is terrible. Took ages to get a booking and it's just impossible to communicate they never answer the phone or return messages.
|
|
J
|
Joe Moore on Google
★ ★ ★ ★ ★ Always a good service, have been using them nearly 10 years now.
|
|
R
|
Roni Lolesi on Google
★ ★ ★ ★ ★ Too expensive and too busy
|
|
S
|
Scott Booth on Google
★ ★ ★ ★ ★ Very efficient and friendly on time as well
|
|
L
|
Lintox Host on Google
★ ★ ★ ★ ★ WARNING - DO NOT USE THIS COMPANY!!!!
This company clearly has a history of ripping off customers. Unfortunately I didn't know their history and reputation when I engaged them from a google search. They sent a guy out to clean our chimney and he was there for 5 minutes max. He was a strange guy who didn't say anything and made our tenants feel uncomfortable. He left without cleaning the chimney and sent me an invoice for $100 anyway. Despite me giving my mobile phone number and requesting a call if there were any issues, the first I knew of them not cleaning the chimney was a line on their invoice. Apparently he did not want to unscrew a bolt in case it broke something! I had another company attend, recommended through a shop and the job was done without any issues, fantastic service, and even blackened the fireplace to look like new!!
On the advice of the serviceman who successfully completed the job I phoned the owner of Andy's to explain that I cannot pay for a job not done. We had a surprisingly good conversation and he agreed to credit the job. Then out of the blue I got a letter chasing payment. I had a conversation with their administrator (Maree) to explain, followed up with a very clear email, had another conversation. Maree agreed to speak with the owner and get back to me to confirm. I heard nothing more for months, then last week they sent me a BAYCORP letter threatening legal action !!! I was absolutely gobsmacked. I am sad and frustrated to say I have just paid the invoice because I don't want to spend the time and money fighting them. It is clear that they are very used to going through the heavy handed process, and I suspect this is a big part of how they do business. They know exactly what they're doing - turn up for 5 minutes, send invoice, send baycorp letter, move onto the next mug who doesn't do their research and understand their ethos.
BEWARE THIS COMPANY - DON"T GO THERE !!!
|
|
K
|
Katrina Hunter on Google
★ ★ ★ ★ ★ Very reliable, friendly, tidy and professional chimney sweepers who do a fantastic job
|
|
D
|
Diego S. Betanzo on Google
★ ★ ★ ★ ★ Easy to book, superb service, and really feel like you're being looked after. Have used for years and will continue to do so.
|
Write some of your reviews for the company Andy Andersons Chimney Sweeps
Your reviews will be very helpful to other customers in finding and evaluating information
Nearby places in the field of Chimney sweep,
Nearby places Andy Andersons Chimney Sweeps
