ANZ Stoddard Road BRANCH - Mount Roskill
2.7/5
★
based on 8 reviews
Contact ANZ Stoddard Road BRANCH
| Address : | ANZ Stoddard Road BRANCH 22 Stoddard Road, Mount Roskill, Auckland 1041, New Zealand |
| Phone : | 📞 +899 |
| Postal code : | 1041 |
| Website : | https://www.anz.co.nz/personal/ |
| Categories : |
Bank
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Olivia McLean on Google
★ ★ ★ ★ ★ Came in with a foreign marriage certificate to change my name. Despite having an certified and signed English translation they would not accept this as an adequate document saying they accept only NZ marriage certificates and that I had to change my name by deedpole.
My legal marriage in Japan is recognised as legal and binding in NZ. Went to ANZ Westgate the next day and they accepted it without batting an eyelid.
Lazy, incompetent staff at Stoddard Road branch. Wouldn't recommend.
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Matt Sh on Google
★ ★ ★ ★ ★ After filling the forms and waiting for an hour, the Asian lady told me the system was not working and she will call me the next working day to fix the problem. No one called me yet after 2 weeks!
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Jacinta Loto on Google
★ ★ ★ ★ ★ Went in to make a deposit during a lunch break. The customer service at ANZ Mt Roskill Stoddard Road is quite frankly atrocious. A complete contrast to the lovely staff at the Otahuhu and Manukau Westfield Mall branch. Aloof, and seemingly snooty staff. ANZ head office may want to pay attention to the service delivery at this branch.
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Asif kapadia on Google
★ ★ ★ ★ ★ I been going in this branch for a long time but today I have experienced very rude customer service by lady staff. her name is janeth. she doesn't have basic knowledge of customer service. she was so aggressive and rude to me for no valid reasons. I will recommend management to watch out her behavior towards works to make this place better!
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Nicky Champaneri on Google
★ ★ ★ ★ ★ Poor customer service. Staff don’t know how to get proof of account. They gave me a print of what they see in their system!
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Wadia Hashmi on Google
★ ★ ★ ★ ★ Andrea has been amazing. Fast service, thank you
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Liam on Google
★ ★ ★ ★ ★ Waiting in line for a long time, covid dots on floor to stand on free ones inside.. still not let in so now im in-between 2 doors with others in a covid chamber made by ANZ. Good stuff.
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gebruman nig on Google
★ ★ ★ ★ ★ The worst ANZ branch, they don't know how to do simple bank account statements, after waiting for hour, even tho I was the only one waiting in line and very rude. Never going back there again, I might even change my banking to asb bank or westpac smh.
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