Arrow Automotive & Marine Ltd - Frankton
4.1/5
★
based on 8 reviews
Contact Arrow Automotive & Marine Ltd
| Address : | Arrow Automotive & Marine Ltd 220 Glenda Drive, Frankton, Queenstown 9300, New Zealand |
| Phone : | 📞 +98 |
| Postal code : | 9300 |
| Website : | http://www.arrowauto.co.nz/index.html |
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Luchar Charlu on Google
★ ★ ★ ★ ★ |
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Paul Dante on Google
★ ★ ★ ★ ★ Guys are awesome
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Lars Fischer on Google
★ ★ ★ ★ ★ Nice team
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Massimo Nember on Google
★ ★ ★ ★ ★ Happy with service and price.
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Barry Arnesen on Google
★ ★ ★ ★ ★ Bloody good people and great service busy place
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Francisco Salonga on Google
★ ★ ★ ★ ★ Great service and the staff are so helpful
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Julian Agustin on Google
★ ★ ★ ★ ★ I started to send to machine things to this guys! They work really good (brand new machines) and also they got a really good prices ! Definitely recommended to others Mechanics too!
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Auria Young on Google
★ ★ ★ ★ ★ Initially the customer service seemed great, booked in the car quickly and had good communication. However that is where the positive experience ended and unfortunately rapidly declined.
The car went in for a broken radio and reverse camera, took them two hours to tell me the wires were fine and the head unit needed replacing, this information cost me $200. They told me the best thing to do was buy a double din radio and that it would take 3+ hours to fit, Meaning the entire job would likely cost over 500 (not including the new unit cost). Not knowing any better I accepted this, went to purchase the new radio and drop it into them. Upon arriving to drop it off, I noticed damage to the exterior of the car that was not previously there. I questioned it and the owner Bill came out and was extremely aggressive and refused to accept any responsibility and told me its my problem to sort out. I also noticed a panel now missing from the head unit, they also denied any responsibility for. This is the point I decided I no longer wanted to give them my business, as I now have more issues and cost to the vehicle than it went in with. Since contacting other mechanics I have been quoted far less for the entire installation and repairs than Arrow Automotive's 'diagnostic costs' I have also been told that the assessment and diagnostics only takes half an hour at max for my particular vehicle.
I was really disappointing with the experience and would never use them again.
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