Bathroom Clearance - Panmure
3.9/5
★
based on 8 reviews
Bathroom Clearance | Buy bathroomwares & more online! - Bathroomclearance.nz
Helping you get quality bathroom supplies for clearance prices in New Zealand. Latest bathroom fixtures, vanities, cabinets, sinks, tubs & more. Visit us!
Bathroom Clearance | Buy bathroomwares & more online! - Bathroomclearance.nz
We are Bathroom Supplies online, we sell Vanities, Baths, Toilets, Showers, Heated Towel Rails and Mixers at Warehouse Prices!!!
Contact Bathroom Clearance
| Address : | behind Habitat for Humanity 135 Pilkington Road, Panmure, Auckland 1072, New Zealand |
| Phone : | 📞 +989 |
| Postal code : | 1072 |
| Website : | http://www.bathroomclearance.nz/ |
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Melissa Love on Google
★ ★ ★ ★ ★ I still haven't heard back from numerous emails and online chats via the website.
I bought two whole bathrooms worth of products, (under my partners email, but I was in communications prior to ordering. ) I first checked that the exact items were in stock, and could be sent asap. Yes. Plenty of replies before we paid the money. I asked for a discount because of buying so many items, was given 5%, but then the shipping was increased in our quote substantially, so we actually paid about $200 more, than just going through the website, without a discount. Partner emailed about this. No reply. You had the money by then of course (over $5000) Communication ground to a halt. We've emailed three times (unreplied to) before items finally arrived a month later. You told us 7 days approx, when I asked before I ordered. Had to put off tradies, twice. Then, wrong vanity turned up. I had no hope of having the correct item sent to me when you can't even reply to emails, so just used the wrong vanity in my bathroom. Emailed again about this, and no reply.
Basically, if you want customer service once you've paid, don't use this company.
I like the products themselves, but customer service is the worst I've had, once I paid. It was ok before then.
Kindly contact me, to amend the overpayment in shipping, and for sending me the wrong vanity please.
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Wax Mardon on Google
★ ★ ★ ★ ★ Got a range of items from them. Items that arrived were very good. One mixer missing from package, some challenges with comms (COVID probably a factor) getting it replaced, however I eventually got refund. Happy customer.
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Luke Liu on Google
★ ★ ★ ★ ★ Good service. The vanity I bought like 10mm bigger than I need. The supervisor helped me to do some adjustments, made it fit my small toilet.
I am happy their service.
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Deb Summers on Google
★ ★ ★ ★ ★ Well why am I surprised. Still waiting on my basin ordered a few weeks ago. No answers to my emails or phone calls. Honestly. How bad does customer service have to get before a business just shouldn’t be trading. If I could give zero stars I would. You have my money now send my goods. Appalling.
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William Timmer on Google
★ ★ ★ ★ ★ I am a builder and have used Bathroom Clearance on about 10 houses. We have purchased vanities and baths and keep going back because of the low prices and quality they provide. I am impressed with Natalie and the service she provides. Natalie is always very helpful and has my orders ready for pick up when needed. I would recommend Bathroom Clearance to anyone searching for bathroom products
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Jen Dransfield on Google
★ ★ ★ ★ ★ Utterly useless. If I could give zero stars I would. Ordered a shower and shower glass kit online for $719, and for 12 weeks received no products and no communication. I was polite and patient, thinking maybe there were delays with covid. Over that 12 weeks I tried calling numerous times and no one ever answered the phone. Emailed many times as well with not a single reply- not one... until I sent one last email saying that I had no choice but to log a complaint against their business with Consumer NZ and the Commerce Commission. Within two days I *magically* received the refund I had requested two weeks prior. That tells me they would’ve gladly kept my money without delivering the product at all. Honestly, don’t waste your time. I don’t know how this business is even in operation.
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Ishant Arora on Google
★ ★ ★ ★ ★ Decent range and prices but substandard service, I'd recommend shopping elsewhere. I ordered and paid for items for a full renovation at the beginning of the week and was assured delivery by Wednesday. No one showed up or called, I called them repeatedly on Wednesday but nobody answered the phone or checked their messages. I drove over to them on Thursday morning to check after postponing the plumber. Their staff apologized and promised delivery of goods a few hours later. Didn't happen, no answer to the calls either. Called again on Friday and was promised delivery by 12pm, subsequently the delivery was made around 5pm. On checking the delivery, they had not delivered the shower glass. By this time I was furious as the plumber to due back on Saturday morning. I drove all the way from Browns Bay to Onehunga for the 3rd time, for one freaking order, on Saturday only to be told that they don't have stock for that shower glass. What the hell! Where was the raven that they sent to me to inform me of this mishap, because picking up the phone to let me know is too much work for them! I don't know how they manage to fulfill any orders. They just ruined mine and the contractor's week for no good reason.
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C Mann on Google
★ ★ ★ ★ ★ I bought toilets for my home from here and had them fitted them by a registered builder. Less than a year later the seat hinges completely broke on 2 toilets. Bathroom Clearance eventually came and replaced both seats, so sorted in the end.
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