Big Save Furniture - Parkvale
4.1/5
★
based on 8 reviews
About Big Save Furniture
About Big Save Furniture
Big Save Furniture is proud to be a New Zealand family owned and operated business.
We understand that everyone is different and we like to decorate our homes in our own unique style.
Whatever your taste, style or budget, you will find the furniture to meet your needs at Big Save.
Contact Big Save Furniture
| Address : | Big Save Furniture 263-269 Fraser Street, Parkvale, Tauranga 3112, New Zealand |
| Phone : | 📞 +779 |
| Postal code : | 3112 |
| Website : | http://bigsave.co.nz/ |
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Paul John Gutierrez on Google
★ ★ ★ ★ ★ Have ordered a dining suite last September 9 and was advised that delivery will be on middle of October (which was fine as our move in to the new house would be around that time). Apparently no delivery made on second week! Very disappointed! I had to call them and ask about my order. They said it will be delayed until 2nd week of November! Unbelievable!!!! No advisory made to us. No call nor email! Also, everytime I call the shop and follow up regarding my order, they would just tell me to “WAIT” and not even give an update on what’s happening. They don’t seem apologetic at all. Now we have moved in to our new home with no dining table and chairs at all! Nowhere to eat. So upset about customer service and delivery! Ver poor!
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Henrietta Willis on Google
★ ★ ★ ★ ★ Massive thanks to this great team if companies need training on how to deal with difficult customers take note from this team. Sunday went looking for furniture the lovely lady that helped me try to make sure I looked at their entire catalog before I left. Got it to deliver and at first the guys that delivered, we had a little disagreement. Mainly me being impatient and not thinking about the busiest time for the year for these guys. Their shop called to try and calm the situation and offered to have it organised for the next day. Then later on as the delivery guys were returning back they called just to see if I'll be interested in them dropping it off before they head home. Felt definitely stink for my precious attitude and then they came an apologised for the misunderstanding. Thanks team for your efforts during this busy and trying times you are all still trying to make sure every custome is happy.
Merry Christmas.
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Rachelle Lang on Google
★ ★ ★ ★ ★ Great beds bit not to good on communication.
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David Kenna on Google
★ ★ ★ ★ ★ Sales person was very helpful in helping us to choose our new bed.
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Patrick McILhone on Google
★ ★ ★ ★ ★ Big store full of furniture but sometimes the stock is not available and you need to wait a couple of weeks.
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Mark Windsor on Google
★ ★ ★ ★ ★ We bought some vouchers here a few years ago and they've been great. We had a long look around and the staff were very helpful and patient with us. There was a great range of furniture, with many styles. The prices seemed very fair and we were very happy with the cost of our couches. Well certainly go back when we need to change any furniture.
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Rosemary Garaway on Google
★ ★ ★ ★ ★ Wow. Such lovely furniture and not too badly priced. They can order in what you like or buy off the shop floor. Hugh quality and affordable furniture for every room in your house
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Lana Wright on Google
★ ★ ★ ★ ★ Sally at the Fraser Cove Big Save is to be commended. She has treated us as valued customers. Sally went the extra mile for us and excelled with kindness. In this Covid climate of delay and longer wait times it has been such a blessing to have dealt through her. We will be back for more purchases. Thank you so much Big Save Tauranga. Lana and Warren Wright.
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