Body Corporate Administration Ltd - Auckland CBD
3.1/5
★
based on 8 reviews
Contact Body Corporate Administration Ltd
| Address : | Body Corporate Administration Ltd Level 3/115 Queen Street, Auckland CBD, Auckland 1010, New Zealand |
| Phone : | 📞 +97 |
| Postal code : | 1010 |
| Website : | http://web.bca.co.nz/ |
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LUXE Beauty on Google
★ ★ ★ ★ ★ Very disappointing experience. Attached pictures of email is showing the whole story. Trying to follow up from many months and they are ignoring us. They charged for hot water for last 3 years without even providing. We have own hot water supply. In lockdown period invoice came 10 times more then normal. They have no explanation for these mistakes. They are not providing any information about the water unit consumption and charging as much as they want.
They are still sending invoices with same mistake.
It’s nightmare to deal with them. No professionalism at all.
I hope all positive reviews are not fake. ?
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Zaniel Azim on Google
★ ★ ★ ★ ★ Emails get no response ever. Seems like the fees is all they are after. No courtesy to email back. Definitely need to move to another BC at the next meeting! If I could give a negative 5 rating, that would be my score! Read other reviews on here and can relate to them.
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Sophie on Google
★ ★ ★ ★ ★ Awful body corporate to deal with. After 3-4 years a leak in our storage unit was never looked at despite numerous attempts at contact. Could never get any assistance, constantly left off mailing lists. Thankfully we now have a new body corporate which has far surpassed Body Corp Admin in just 2 weeks. Body Corp Admin has one of the worst reputations in the business so steer clear at ALL costs.
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Becky Ali on Google
★ ★ ★ ★ ★ If Google would let me give 0 stars out of 5, I would have. Absolutely disgraceful service. BCA have not returned any of my phone calls or emails since I first contacted them eight weeks ago.There are so many outstanding repairs, maintenance jobs and claims to deal with from our block of apartments which they refuse to even respond to. It amazes me how they can conduct (and charge for!!) a service whilst providing only rudeness and unprofessionalism to their clients. Shame on you BCA.
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Chris Watts on Google
★ ★ ★ ★ ★ I wanted to express my thanks to you for your help and support this year in getting our Body Corporate up and running. We couldn't have done it without you.
We've achieved so much this year and I'm grateful for your advice and also for all the behind the scenes administration work that is done for us. It is appreciated. Please pass on my thanks to you other members of the team that have contributed.
Chris Watts - BC Chairman 243A St George Street
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Josh Warner on Google
★ ★ ★ ★ ★ Absolutely useless. They rarely reply to any of our emails, it takes sometimes several attempts just to get some sort of response. I have had arguments about my fees not being paid every year for the past three years, I asked them for a transaction print out and they sent me a hand made one which was incorrect! I had to get my lawyer involved to prove that they were just making it up after the third consecutive year. It is like nobody has a clue there, nobody cares they just want your money for nothing. If I could give a lower rating I would..
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Eleshea D'Souza on Google
★ ★ ★ ★ ★ Avoid at all costs. Extremely poor communication, weeks with no response despite regular chasing. Following up for months of issues with no solution. Agree to long term maintenance plans and we pay our fees to carry work out but it doesn’t get done. Don’t understand how management is not doing anything about the poor performance on account management.
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John Law on Google
★ ★ ★ ★ ★ Absolutely terrible. Do not use this company unless you want to end up in legal wrangles. Paula Beaton & Glenn Kwok gave inappropriate guidance for redevelopment of a unit title - apparently they believe an owner can obtain private authority from owners on the same unit title to redevelop (& exclude owners who will oppose this such as myself). Absolutely not! A special resolution is required via a formal meeting & lawyers & surveyors are subsequently required to redo the unit title plan & reassess levies accordingly. The whole unit title is now legally defunct as a result of their ineptitude!
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