bp - Upper Hutt Central
3.3/5
★
based on 8 reviews
Contact bp
| Address : | bp 963/967 Fergusson Drive, Upper Hutt Central, Upper Hutt 5018, New Zealand |
| Phone : | 📞 +7 |
| Postal code : | 5018 |
| Website : | https://map.bp.com/en-NZ/NZ/gas-station/upper-hutt/bp-connect-upper-hutt/0DJ64 |
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Haresh De Alwis on Google
★ ★ ★ ★ ★ I have changed my ratings up to four stars from one since few months ago had an bad exp with this store, it’s great now, one concern now when the discount applying days it’s really chocks but some people were been really nasty by just taking their time to do their other stuffs. Would really appreciate if some one from the store keep an eye at least on a busy day..
Cheers
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Spencer Corbett on Google
★ ★ ★ ★ ★ This BP establishment has some major problems. The first time I went to this petrol station, I was meet with a faulty petrol pump. When I pulled that pump out of it's holder, it instantly began to leak petrol all over the floor. I open my mouth in shock and my ignited cigarette drops, setting much of the establishment alight. Of course, I was forced to flee.
Though my first experience at this petrol station was in no way spectacular, I decided that I was willing to give this place another go. But, my second visit was far worse than the previous... when I pulled the pump out of it's holder... oh god. Let's just say I'm still working through the rehabilitation process of my human dignity.
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Graeme Wooller on Google
★ ★ ★ ★ ★ A well run operation with all you would want from a fuel stop with free air and a vacuum. Add to this good coffee and huge selection of yellow food...
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Steve Humphrey on Google
★ ★ ★ ★ ★ I walked in, stood there while one was on the phone...all good, sounded important whatever it was so thats fine. Another person then served me and I paid for the swap over of a gas bottle. Went out and waited for them to come and unlock the cabinet....and waited....and waited while they stay inside talking looking at me. 5 minutes later I had to ask them to actually come and get me the new bottle I had paid for. I'm pretty cruisy and don't mind waiting when they're busy but 3 people on and not even busy...thats just rubbish service. Note....upgraded to a three becausd at least they cared enough to get back to me about my review. Sometimes it's more about putting things right. ?
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Logan Gregory on Google
★ ★ ★ ★ ★ Using the BPMe app has been really excellent during covid - I'm able to fill up without interacting with anyone at all, and the pumps are regularly sanitized by the staff.
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Brennan Carey on Google
★ ★ ★ ★ ★ I live in Upper Hutt and I've been filling up my truck at BP Upper Hutt , at the end of my run.
The last 2 weeks , at the end of my run, I arrive to refuel and pump 8 or 7. They are always switched off , so I spend 5 to 10 minutes trying to get an attendant to turn a pump on for service.
Today was the same .
I entered the store , a customer who was shopping for vaping products was making inquiries at the counter & was holding up another customer who was waiting for service.
The customer inquiring about vaping products did not purchase any fuel and took another 5 minutes before making a decision on what vaping flavours and machine to purchase.
When I was finally served , l asked the attendant why the pumps are turned off and if was because they didn't want me to park my truck their to refuel ?
The attendant explained that her and her colleges didn't see me arrive or trying to get their attention . I replied how could she not , as I wear hi visibility vest and drive a class 4 curtain sider, that's loud, big and brightly painted. The attendant didn't respond.
I asked the attendant if the Service Station would rather I take my business elsewhere ?
The attendants reply was
" I know who you are ! "
To which I replied ,
" What's that got to do with my complaint". However I do not know who this person is !
I explained that I have the same issue every day I try to refuel at this Service Station.
It was explained that it was company policy , as those 2 pumps are always targeted for drive offs. This didn't make sense if they are always turned off.
I asked if there was any way I could get service from those pumps quickly ?
I was told to go to another pump.
Not impressed.
Trying to support local but I'll think I'll refuel my truck at BP Taita as they have superb customer service , and are always welcoming.
Thanks BP Upper Hutt,
But no thanks.
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Delamere Martin on Google
★ ★ ★ ★ ★ The worst customer service i have ever received, by the old lady who looks and sounds like your old grumpy maths teacher that would yell and screech at you, she needs an attitude change it’s not a warm bp welcoming
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Kristy Michelle on Google
★ ★ ★ ★ ★ Friendly staff. Always 2 for 1 deals on cold drinks. Driveways are a bit tricky in a lowered car. Great food options and good quality. Prices reflect
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