bp - Whenuapai
4.1/5
★
based on 8 reviews
Contact bp
| Address : | bp 50-52 Brigham Creek Road, Whenuapai, Auckland 0618, New Zealand |
| Phone : | 📞 +997 |
| Postal code : | 0618 |
| Website : | https://map.bp.com/en-NZ/NZ/gas-station/auckland/bp-connect-whenuapai/0DJ2K |
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nat nicholson on Google
★ ★ ★ ★ ★ as a child I was asked on many occasions “what do you dream of doing” I never had a clear cut answer for who ever asked but as of the 6/6/21 I realised if I could go back in time to being a young man I could answer that troubling question that haunted me during my adolescent years “what do you dream of doing” well tonight I realised dreams really do come true. See tonight was no ordinary night! Whiskey was being poured, tunes were booming and positive energy was the strongest aroma that my friends and my selfs senses were receiving when a sudden craving came over me. “keto bar” I put my shoes on and walked in the torrential rain for no more than 60 meters before I was greeted by a customer service representative for Whenuapai BP “Naomi” I knew the item I wanted but if someone held a gun to my head and said “pick a flavour” I wouldn’t be writing this right now because I could not decide for the life of me what flavour. Naomi really set the standard for customer service the first thing I was greeted by was her welcoming smile and her friendly “can do” attitude. I made Naomi aware of the problem I faced in my quest for hunger satisfaction and she came to a solution. She read out individual flavours of said keto bars until I could decide. After the decision was made I left with a smile and a great appreciation for Naomi and people like her working this time of night to assist people at any time of night, rain or shine. So thank you BP and thank you Naomi for not only problem solving to eradicate my sweet tooth but for your welcoming store presentation and can do attitude.
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freedivemonkey FDM on Google
★ ★ ★ ★ ★ Says 24/7 just like a few others in surrounding areas but in recent weeks they have been closing very early. Update your open hours if you aren't going to be 24/7.
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Dee Brown Keltic Radio on Google
★ ★ ★ ★ ★ Wow! Well done BP you have the best employee ever! I'm talking about Naomi! I know Naom from BP Whangaparaoa where she was bubbly, friendly, always either singing or smiling. She is a hard and a fast worker! I like my coffee but I just don't order a regular coffee, she nailed it every time. When I would walk in, she would be so welcoming and would nod to the coffee machine and if I gave her the nod, she began making it for me. Customer excellence at its best! I have traveled the world and I can honestly said she is 5 star. However, she just vanished.... I hoped that maybe she had become a manager of another store and that would have been what I would have loved for her ( even though I missed her) But....last night we stopped in Whenuapai. To our delight she was there, same friendly, welcoming and wonderful person she is. Not only that, she remembered my coffee!!!! Top marks, I hope you all know how great she is! Thank you Naomi.
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Ayre Bear on Google
★ ★ ★ ★ ★ Above and beyond customer service, the station is always clean and tidy (inside & out).
The coffees are on point every time, and the pies won’t disappoint you either.
The few times i’ve visited during peak hours the staff do a great job of keeping your wait times as short as possible.
My favourite fuel stop.
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Lynette Simpson on Google
★ ★ ★ ★ ★ This is hands down my favourite gas station in auckland. I get there very early in the morning 2-4 mornings a week to fill up my car or grab a coffee. Every morning without fail I am greeted cheerfully and personally by a lovely Maori woman called Margarey (sorry I think I may have spelt that wrong....I didn't want to stare too long at her name tag cause that would be weird lol) who makes me a wonderful coffee that sets me up for my day. She is amazing. Thanks for making a difference in my day. I see she has the same wonderful manner with all of the customers, but which is a rarity these days. I told my boyfriend he should swap gas stations. They are not so friendly at his one lol.Arohanui.
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Tracey Sutton on Google
★ ★ ★ ★ ★ Can't pay at pump.. Need to download an app. Few pumps not working. Went to one that was open and then saw it said offline. Next pump we moved to wouldn't let us put in more than $20. Inside.. The manager didn't know what was wrong... tried to charge us $40 for $20 we had put in.
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Matthew Hansen on Google
★ ★ ★ ★ ★ On the main street, plenty of lanes all having the different types of petrol and diesel. They can remove the bar on not filling up without going inside is good. Updated the interior also, donuts and good selection of pies and sandwiches. Car wash on site also
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Hell Hound on Google
★ ★ ★ ★ ★ Hi I am an immigrant from Canada working as trainer of customer service, right now I went to your whenuapai branch for cigarettes, there was a lady working there she was cleaning coffee machine or something she saw me I was waiting there in front of cash counter she seems very angry after she is done her work she came to me no hi hello nothing just because I m brown! It’s totally poor customer service I hope you will take care this matter strictly.Thanks
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