Brooklands Life Care Retirement Village - Brooklands Life Care Retirement Village 17 Balmoral Avenue
4.6/5
★
based on 8 reviews
Contact Brooklands Life Care Retirement Village
| Address : | Brooklands Life Care Retirement Village 17 Balmoral Avenue, Mosgiel 9024, New Zealand |
| Phone : | 📞 +899 |
| Postal code : | 9024 |
| Website : | http://www.brooklandsvillage.co.nz/ |
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Bev Smith on Google
★ ★ ★ ★ ★ We've never regretted our decision to move to Brooklands Village in June 2012.
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yvonne patricia Denniston on Google
★ ★ ★ ★ ★ Lovely place .nice big bedroom .
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Terri Saxon on Google
★ ★ ★ ★ ★ Lovely surrounding.. plenty of entertainment for the residents
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Gerry Broderick on Google
★ ★ ★ ★ ★ I entertained there. A very appreciated crowd. And great staff around to assist anybody that needed it.
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Lucas Storm on Google
★ ★ ★ ★ ★ Great village looks great. Friendly staff, my grandma go here and she loves it's really good place.
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Wendy Turner on Google
★ ★ ★ ★ ★ I have a couple of elderly friends living here; and they are happy as with the facilities. The townhouses are lovely too; and I hear the meals in the Dining Room are rather scrummy.
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Elley Honeypaw on Google
★ ★ ★ ★ ★ Appalling - my father died 28/11/14 and my mother just been today(yes today 22/1/15 almost 2 months later) been commiserated on the loss of her sister!!! An example of how aware management are of what is happening with their residents.
There has been curtailment of activities for the residents and yet an increase in rent. There is currently a great feeling of unhappiness among the residents. Management are concerned only with profit margins and have lost sight of the fact that if residents are not happy they are highly unlikely to make recommendations for others to come and stay which is evidenced by the number of empty units. With all businesses there has to be a balance between profit and service and if you don't provide the service you eventually won't have the profit! Something owners and management need to be more aware of.
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wayne todd on Google
★ ★ ★ ★ ★ I would like to thank the staff very much for the kindness, consideration and respect they showed by mother when she resided at Brooklands Village. The caring atmosphere, community spirit and friendliness displayed by the management, residents and staff made the transition from home to care easier on both my mother and the family during this difficult time. Staff went out of their way to keep the family fully informed which in our view went above and beyond the norm. My mother enjoyed village life and so the whole family have been happier.
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