Browns Bay Medical Centre - Browns Bay
3.8/5
★
based on 8 reviews
Contact Browns Bay Medical Centre
| Address : | Browns Bay Medical Centre 13-15 Bute Road, Browns Bay, Auckland 0630, New Zealand |
| Phone : | 📞 +979 |
| Postal code : | 0630 |
| Website : | http://www.brownsbaymed.co.nz/ |
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A on Google
★ ★ ★ ★ ★ Best doctors and care for myself and teenage daughter. Can't fault any if the doctors there
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M HH on Google
★ ★ ★ ★ ★ Had my vaccine shot at BBM and what a pleasant experience. No queues , on time , only three people in the reception area, helpful and professional.
kudos to our health professionals during challenging times
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Colleen Allen on Google
★ ★ ★ ★ ★ Messaged a repeat script through this morn. Didn't expect it to be delivered to our door this afternoon from Northcross Pharmacy. Great service. Thanks Colleen
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Joy S on Google
★ ★ ★ ★ ★ Collected a script for a friend on Friday and could not believe the rudeness level of the receptionist (long hair if you care to talk to your staff about their manners). No acknowledgement when I walked in the door, practically threw it at me, then completely ignored me. Just as well I am NOT a patient of this medical practice, because if a friend did me a favour by collecting a script from my practice, and the front staff treated them this way, I would be moving to a different medical center. Might I suggest the receptionist look for another vocation, because if she treats everybody that way then clearly she is in the wrong job. And shame on management for accepting that level of service from your staff.
5 stars for rudeness
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Carl on Google
★ ★ ★ ★ ★ Transfered my file to Browns Bay and now I have a second profile, without my correct allergies. Even though I had my first vaccine shot there is shows as elsewhere and my other detail is wrong.
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Jared ewwsw on Google
★ ★ ★ ★ ★ Agree with Joy S who posted about the rudeness of staff, I have been a patient of this so called practice since I was 2, I had problems with these people in the last few years, nurses refusing to fill prescriptions even though I told them I was out. The short haired south african receptionist harassing me with emails and phone calls about an outstanding account and not even mentioning to me whether or not I can pay it back weekly just asking for the full amount immediately! Then when I make a complaint Rick Barber the doctor who supposedly runs the place tells me not to come back because I have been "Rude and offensive" to staff. Another person I know states they have lost personal records too. Dont waste your time here because they are a mess and care only about the money they make, what a disgusting way to treat people who have been clients for over 30 years!
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lexi vorias on Google
★ ★ ★ ★ ★ Absolutely shocking service, all staff are rude no one cares to help for covid testing, they are all to scared to come close to you when you go looking for help and then they just leave you in the parking lot… really you have sick people looking for help and that’s how you treat them. i don’t even want to give 1 start they deserve 0 stars
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kitty baldwin-bray on Google
★ ★ ★ ★ ★ If I could give this place zero I would.All but one of the doctors I tried were bad. Either nasty and/or ignorant and arrogant.I am reporting one of them for negligence for something major. The only thing good about this practice is the attractive office but that is not important is it. Good doctors and a caring practice are.
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