Changing Faces - Hamilton Lake
3.4/5
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based on 8 reviews
Changing Faces - Preventive & restorative dentistry for the whole family - Changingfaces.co.nz
Your whole familiesβ oral health needs can be looked after in our modern bright purpose built clinic with our highly trained staff.
About Changing Faces
Thank you for considering Changing Faces for your dental health needs. Changing Faces is a family dental care facility. We are proud of our history and commitment to preventive dental care and we will endeavor to maintain this record of successful outcomes with you, your family and the families and friends you choose to refer to us.
Contact Changing Faces
| Address : | Changing Faces 1 Hill Street, Hamilton Lake, Hamilton 3204, New Zealand |
| Phone : | π +7898 |
| Postal code : | 3204 |
| Website : | http://www.changingfaces.co.nz/ |
| Categories : |
Dentist
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Eli Reaves on Google
β β β β β Go to a proper orthodontist not these clowns.
My Fixed retainer that a proper orthodontist did broke after 12+ years and went to these guys for a replacement. It didnβt even last 1 year ?
Then they wanted to charge me again to replace it for a new one.
I understand wages and materials cost money, but I will never be a return customer as they couldβve subsided the cost as metal lasting less than a year is rediculas.
The orthodontist that put the wire in also was giving off nervous vibes and didnβt seem confident in his work. And now I know why.
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Not' soRRy on Google
β β β β β Really good services nice professional staff, but what I donβt like is there no room for each dentist they only have small separative between each
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Kalyani Toon on Google
β β β β β Usually, the staff at a business will want to please the customer to keep them coming back. A universally acknowledged fact, right? This is the worst customer service I have ever seen, and has been another in a long line of annoyances this business has. When I was only 10 minutes late, they could not find 5 minutes to take care of my son's broken bracket, which was not his fault and happens over time. My son's orthodontist is also extremely incompetent and regularly hurts him while working on his braces.
If you need dentistry work, please find another place, not these clowns.
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Danielle Pridham on Google
β β β β β Highly recommended! The process of laser surgery for our baby's tongue and lip tie was so fast and Painless and was successful! Feed straight away and felt so much better. Thanks team! Friendly caring and professional.
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Riley Clarke on Google
β β β β β Never on time and has sent out a text confirming the date and there turned up and the said it's not today
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Liane Moorhead on Google
β β β β β Today I went in with my new born to check for tongue tie. Amy did our consult and she was amazing! Made me feel really comfortable and eased my anxiety. She explained everything to me and even helped me feed my boy after he had his tongue and lip tie done. I HIGHLY recommend changing faces.
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Kiwi Sparkle on Google
β β β β β This was my dental practice for years, starting as a child to a teen with braces, staying with them through the change of practice partners and businesses. Then my orthodontist retired and my dentist was "on leave", not just once but many times. When I looked into it, it turned out that he wasn't 'on leave' but he had LEFT the practice a few years ago.
What's left now is inexperienced, unprofessional, inefficient, incompetent staff, with poor customer service and terrible communication skills. They can't even return a call and being put on their wait list for urgent treatment means you're brushed to the side to be forgotten about.
I finally received a copy of a report (via others since I couldn't get a response from several messages) to find the report was full of errors and has notes missing, especially from a previous treatment that was not done properly and caused serious damage that I had to pay for. Not only that but it has my previous dentist's name on it... Yes, illegally using his name and it's apparently been done to cover the dentist who was not yet qualified at the time.
I'm glad I never heard back to be booked in because they not only quoted over $2k more than the quotes from four other dentists, they also missed something so basic that would've caused serious harm had they done the treatment. My health was already deteriorating from the infection they didn't even notice despite it being so easy to see by other dentists and doctors. It's not cool when you're in so much pain, unable to eat properly for weeks, maxed on antibiotics and having to watch out for signs of sepsis.
I'm so lucky I saw an excellent dentist at The Tooth Group with an amazing team who I highly recommend and who saw me when they did.
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courtenay fah (Courtz) on Google
β β β β β This place is absolutely amazing. I had incredibly crooked teeth. My previous orthodontist had said I would need 4 teeth pulled out then braces on the very next day!!! But I went to this practice and they were very kind and professional. I don't have any photos of before my braces my mum does though. You can also see how much more confident I have gotten after braces.
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