City Drycleaners - Wellington Central
3.5/5
★
based on 6 reviews
- Mallgroup.co.nz
Drop off and pick up from any of the following stores.
To place an individual order for pickup click here.
If you have an account contact the relevant store below.
Contact City Drycleaners
| Address : | Greenock House Ground Floor/102 Lambton Quay, Wellington Central, Wellington 6011, New Zealand |
| Phone : | 📞 +7 |
| Postal code : | 6011 |
| Website : | http://mallgroup.co.nz/ |
| Categories : |
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Efrain Uscanga Barradas on Google
★ ★ ★ ★ ★ |
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T R W on Google
★ ★ ★ ★ ★ Friendly customer service and quality cleans!
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N W on Google
★ ★ ★ ★ ★ Wonderful repair service, very friendly staff
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Sarah Clark on Google
★ ★ ★ ★ ★ Great service, fast and easy
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Kay Harrison on Google
★ ★ ★ ★ ★ Absolutely shocking. These guys lost my dry cleaning more than a month ago. After repeated visits to the store and promises that the owner would call - nothing. Hopeless. They couldn’t care less.
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Stefan Koetsier on Google
★ ★ ★ ★ ★ Recommend steering well clear if you value service providers who are honest and actually communicate with their customers.
I dropped a pair of jeans off to be repaired, and was advised that they would be ready for pick-up a week later. This was great news as I had an event the weekend after the pick-up date that I intended to wear the jeans to.
A week later, on the day I intended to pick up the jeans, I received a phone message advising that because they had been busy that had not had time to get to my jeans and would not be mending them until later so my pick-update would be the following Monday. I phoned back to say that I wanted them mended ASAP as I intended to wear them that weekend. My message was completely ignored, and my phone call was not returned until the following Tuesday (a day after the proclaimed new pick-up date).
When they did call they left a message to say that my jeans would be ready for pick-up on Thursday afternoon. However they also sent a text message to say that they would be ready for pick-up the next day (Wednesday). Just more dishonest and confused messaging.
Come Friday, having not heard anything from the store I decided to go in. The attendant seemed surprised when I said I'd been waiting over two weeks to pick up my jeans, saying "that's a long time" - I completely agree.
No discount or voucher offered; made to pay full price for really appalling service mending a pair of jeans I wasn't even able to wear to my intended event. Take your business absolutely anywhere else if you're able to.
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