Columbia Apartments - Grafton
3/5
★
based on 8 reviews
Contact Columbia Apartments
| Address : | Columbia Apartments 15 Whitaker Place, Grafton, Auckland 1010, New Zealand |
| Phone : | 📞 +9978 |
| Postal code : | 1010 |
| Website : | http://www.columbia.net.nz/location.html |
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Tatiana De Melo on Google
★ ★ ★ ★ ★ Unsafe, cops got showed up every second day while I was staying there
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Bronson Snook on Google
★ ★ ★ ★ ★ Good customer service but apartments are not ofa high standard
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g rex on Google
★ ★ ★ ★ ★ Staff here is nice and the room I stay is nice any tidy.
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Mihiterina Matehuirua on Google
★ ★ ★ ★ ★ A very family orientated area and establishment. Cheap and accomodating if you are in need. Polite workers also.
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Shaun Viegas on Google
★ ★ ★ ★ ★ Bug infested, absolutely disgusting place. They don't even vaccuum the floors after another guest leaves as the floor was filthy. The room stench was unbearable and they don't even provide WiFi. Never recommend.
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Linda Purves on Google
★ ★ ★ ★ ★ I am giving this a 2 instead of a 1 because Oscar was very helpful with my rebooking because of a covid lockdown. But really this place is not good for travellers. The police were there when I left and my Uber driver told me they are often there. I didn’t really feel safe as I was on the 8th floor and was worried that one of their strange residents would set fire to the place and I didn’t know how I would get out! They insist on a $200 deposit even though I had already paid for my accomodation but to be fair Oscar has advised me he has refunded it. Although I booked a room with private bathroom I seemed to be in a group of three rooms that shared the toilet and shower. Maybe no one else was in the other 2 rooms. The lift is filthy but the room was tiny but cleanish. The sheets were clean. I was glad to leave.
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Kenneth Rakatau on Google
★ ★ ★ ★ ★ This place was the worst accommodation we have ever stayed at. The customer service was poor and the room was still messy from the previous guest before us! There was used kitchen utensils, bed and linen was still messy, dirty laundry on furniture, and there was no soap and tea as advertised on Bookme.com. We got a refund and luckily got into an accommodation at 11pm at night. Also as in addition we had to pay $30 for a Wilson over night carpark that we didn't use. Columbia Apartments overall get no stars for this review as we didn't even get to stay there. This was a horrible experience and hope they seriously improve for their guests in the future!!
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Lulu Dot on Google
★ ★ ★ ★ ★ My son stayed here..he brought his daughter here for a holiday. Good things: the manager let him stay even though he didn't have his ID with him (he had left it at home!), the place is close to the main shopping area of Auckland. Not so good: cockroaches in the room, aggressive, rude people staying/living there who were rude and racist toward my son and his friends. However, a complaint was laid to management about the cockroaches, because they were the main concern, and a full refund was given to my son and that is another good thing about Columbia Apartments. The reason I have given 3 stars is for each of the good things about this place. Hopefully, they will make sure it's cleaned properly for future guests and make sure the people who stay there are civilised.
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