Contact Energy - Auckland CBD

1.7/5 based on 8 reviews

Contact Contact Energy

Address :

Contact Energy 201 Hobson Street, Auckland CBD, Auckland 1010, New Zealand

Postal code : 1010
Categories :

Contact Energy 201 Hobson Street, Auckland CBD, Auckland 1010, New Zealand
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Nicky Sun on Google

So slow omg
R
Rohit Markan on Google

Very bad experience with them
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Nicky Williams on Google

Thank-you
S
Sanil Prasad on Google

Worst customer service ever. I joined Contact Energy in August,2020. I had a power and broadband bundle. Broadband plan I paid for was 100/20 mbps. From the first day my speeds were below 10 mbps. After so many emails and phone calls they still couldn’t get it sorted. February, 2021 my speeds were 2mbps. I changed providers. Please pay a bit extra and go to other companies. Don’t recommend Contact Energy. Cheap price and also cheap customer service☹️
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使徒行者S on Google

Fully paid but cut my power and gas say no payment, totally CONTACT mistake. No forgiveness!!!!
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Ian Bailey on Google

These guys are highway robbers. Even when you’re on holiday, they find a way to jack up your energy bill, while destroying your internet connection. Choose anyone but these charlatans. 1 star is fortunate for them, as I can’t choose any lower. Absolute cheats.
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John S (John) on Google

Charged me as standard user for a whole year whereas I’m obviously a low user. Refused to recalculate the bill or refund the difference. So I informed to end the service and switch to another provider. Then they ended the service but disconnected my electricity and gas in the process! They never talked to my next service provider to make the switch. One word to sum up: TERRIBLE
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Edith Moore on Google

Just spoke to Vicky from the call centre. Expected to be waiting for hours before speaking to a person but it was less than a minute. I'm moving house and had came across some issues with the online system. VIcky sorted it out for me quick smart and logged my issues for the IT team. Started the call feeling stressed. Finished feeling relieved and triumphant. Thank you to Vicky and the team at Contact.

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