Conveyancing Shop - Botany Lawyers - Flat Bush
3.8/5
★
based on 8 reviews
Contact Conveyancing Shop - Botany Lawyers
| Address : | Conveyancing Shop - Botany Lawyers 19/2 Bishop Dunn Place, Flat Bush, Auckland 2013, New Zealand |
| Phone : | 📞 +978 |
| Postal code : | 2013 |
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Ratu Berry on Google
★ ★ ★ ★ ★ We had the pleasure of dealing with Tracie Griffin with selling our home. What a unique experience!
Usually when dealing with lawyers & the legalities of things, it’s daunting & overwhelming at the same time.
With Tracie’s bubbly, approachable & professional personality, it made a difference to the experience. Making it less stressful & more memorable.
Thank You!
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Johan & Dina Janse van Rensburg on Google
★ ★ ★ ★ ★ People are quick to complain about bad service but not as quick to recognize exceptional service. With this in mind we decided to write this review.
Our first dealing with Conveyancing Shop was in 2008. Due to a satisfactory service we decided to make use of Conveyancing Shop’s services again with the selling of our property in Auckland.
We first dealt with Ane Potgieter in March 2020 with the settlement of the sale. We found Ane extremely focused, diligent, professional and a pleasure to deal with. Due to this positive experience we decided to engage with Conveyancing Shop yet again on the settlement of our section in Christchurch.
Conveyancing Shop should be proud to have such an enthusiastic and professional employee that is such a pleasure to deal with.
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Tyron Glencross on Google
★ ★ ★ ★ ★ Highly disappointed with Conveyancing Shop Botany and their staff. I sent them several emails regarding our transaction and have only received a reply to one email. I had to phone them to ask what was happening about our transaction and have still had no confirmation as to what has happened. It has been over 3 months now. The only time they had any communication with me was to send me a hefty invoice in which they had "communication with me" as the description of the costs. On another occasion I emailed them to look over a LIM and title for me to which I got no response and almost lost out on the property because of this. This lack of interest shown in clients caused us to change to another law firm who have been amazing and a much more professional outfit.
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Juan Gutiérrez on Google
★ ★ ★ ★ ★ Stay away, clearly inexperienced, unprofessional, not enough knowledge to deal with all things conveyancing. Go somewhere else. More detail below if you want to read.
In short - the worst experience I've had in my life when it comes to dealing with a 'professional service'.
They were engaged to do 2 things.
1. Usual conveyancing, LIM check, due diligence etc. Their service was very poor, misleading from the start, answers where never clear, went on different directions than initially asked. After a lengthy process, this is with the pressure of getting all paperwork sorted for an auction, we get statements like 'law is not an exact science'. Very inexperienced on conveyancing. After all, we wanted to put an offer through on the Thursday they kept confusing us, our bank,etc despite paying extra fees for urgency, we could only put an offer on a Tuesday and still lost the house.
2. Relationship agreement, the solicitor said she needed to talk to me. We arranged a time and she hadn't called. 20 minutes later I rang her and she was still unprepared and had to call me back further 20 minutes later. On the phone she gave me the advice and I asked to have the advice put on an email so it could be forwarded on to the other lawyers. 1 day later nothing. I emailed her again and her advice was 2 bullet points as opposed to the things she had mentioned on a 9 minute conversation the day before. never really mentioned the legal implications of such a contract, nor did she ask me what the intention of the agreement wasy or how it'd affect me. She only said that if I wanted more help it'd cost more, when I only wanted an email with her advice as per the phone conversation. Despite all this the bill still came through for $400. I decided to pay just to not deal with them anymore as it was a complete nightmare. $400 for such a service is completely crazy.
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Laura Montgomery on Google
★ ★ ★ ★ ★ Special thanks to Gurleena who went above and beyond throughout a rather challenging house sale and house purchase process to deliver a great result for us. She was great to deal with, giving quick and prompt advice and really worked for us. Thanks
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Noeline Murphy on Google
★ ★ ★ ★ ★ I have know Michelle and her team for over 2 years now and they have been nothing short of professional and supportive to me. They work really hard to make sure all deadlines are met and I am very happy to use their services for my legal needs which I am in the process of doing now.
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Ramin on Google
★ ★ ★ ★ ★ Very very poor service and we were freaking out till the very last minute that we're going to lose all of our money because this shop and especially Ellen.
BEWARE that this is the only shop that an admin (Ellen) is doing a lawyer's job which is why they are really incompetent and unqualified and you can never talk to a lawyer with this shop unless you pay an extra $250 + GST per hour to talk to your actual lawyer which is not the case if you go to any other lawyer.
They have no clue what Anti Money Laundry (AML) is and they will rip you off in the name of AML and performing Customer Due Diligence. They charged us just under $500 for “PREPARING” deeds of gift which we already had the template for. After the transaction when I checked with another lawyer they said it’s a simple thing and you can even write that deed of gift yourself and it does not need to be prepared by a lawyer and what they did is illegal.
Our agent, broker and even building inspector warned us about these guys as soon as we said their name and we regret not taking them seriously when we could still switch lawyers. Such an awful experience!
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Michael Cave on Google
★ ★ ★ ★ ★ Michelle and Thada and the team provide a great legal service. The team is knowledgeable, experienced, trustworthy and very friendly. They understand the needs and challenges of their customers, explain everything in an easy to understand way and do great work. Highly recommended.
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