Country Road - Newmarket - Newmarket
4/5
★
based on 8 reviews
Contact Country Road - Newmarket
| Address : | Westfield Shopping Centre, Country Road - Newmarket Shop 243/277 Broadway, Newmarket, Auckland 1023, New Zealand |
| Phone : | 📞 +979 |
| Postal code : | 1023 |
| Website : | https://www.countryroad.com.au/nz/auckland/newmarket |
| Categories : |
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Jason B on Google
★ ★ ★ ★ ★ Best service I've had in a long time. We were in a rush and they got involved straight away, stayed longer than needed (they were closing) and came out with exactly what we needed. Couldn't be happier. Brilliant service ?
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Monique Armstrong on Google
★ ★ ★ ★ ★ Always great for basic classic wardrobe clothing.
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Jules on Google
★ ★ ★ ★ ★ I placed an online order for $200.00+ and in LESS than 10hrs a big promotion has come up that would have saved me 100+ and they will not honour the discount. I called and spent 10mins waiting for an answer and got told NO and to reorder and pay for my items, then return once it has arrived.. BUT, they have removed these items from their website now preventing me from purchasing the SAME EXACT items from my original order. Makes you wonder, do they only have these "promotions" for dated stock, or less popular items. Customer service focus needs a huge amount of work and from my dealings would NOT recommend Country Road. They have no way in being able to cancel orders, or apply current promotions for orders that are still to be accepted. Other companies are able to do so with ease so I am unsure WHY this company isn't able to do the same. I was told "we just cannot do that". F-
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Mitchell Wahrlich on Google
★ ★ ★ ★ ★ Very well presented store with lots of stock, it's one of the better Country Road stores, if you shop here ask for Sean as he has very good customer service skills and will guide you in the right direction. The store is very easy to find in the New Market mall.
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Brittany on Google
★ ★ ★ ★ ★ Staff go out of their way, excellent customer care.
Very nice store, great range of products.
Always very good experience shopping here. Thank you!
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Carol Fraser on Google
★ ★ ★ ★ ★ Shopping for a Christmas present yesterday I went into Country Road, and was served by Ann, she is the best salesperson I have had the pleasure of meeting, she was helpful, listening to my needs, went out of her way to find information, curtesy and polite.
Country Road you have a winner there, she should be up for a top prize. Thank you Ann
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Candice Murray on Google
★ ★ ★ ★ ★ This is a really great store! It’s a flagship store so large with lots of options and new things coming in often. The staff are super helpful and friendly. I was shocked to read previous reviews about staff because the reason I went to put a review on here is because I had such a great experience with the staff and how fantastic they are really stayed with me long after I left. Keep up the great work CR Newmarket!
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Kerry W on Google
★ ★ ★ ★ ★ Country Road has the worst customer service I have experienced in years. We ordered a clock which arrived speedily but had a scratch on the face of the clock (behind the glass). I emailed them twice and had no response then called their customer service phone line who promised to send me an email that I could respond to with pictures of the issue. This hasn't arrived either. I wouldn't trust them with my money if this is how they treat you when something doesn't go the way you expect it to. Be Warned!
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