Daikin New Zealand - Auckland Head Office - East Tāmaki
Home | Daikin New Zealand - Daikin.co.nz
One of NZ's most trusted names in heat pumps and air conditioning. Daikin supplies heating and cooling solutions for homes and businesses across NZ.
About Daikin New Zealand - Auckland Head Office
A world where countermeasures against infectious diseases are key, and we face the challenge of carbon neutrality.
The entire world has reassessed the importance of air, and measures are urgently needed.
To deliver more comfortable and safe air around the world, Daikin Industries, a leader in air conditioning-equipment manufacturing, is taking on the challenge of providing answers through air.
Contact Daikin New Zealand - Auckland Head Office
| Address : | Daikin New Zealand - Auckland Head Office 8 Crooks Road, East Tāmaki, Auckland 2013, New Zealand |
| Phone : | 📞 +89 |
| Postal code : | 2013 |
| Website : | https://www.daikin.co.nz/ |
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Graeme Huia on Google
★ ★ ★ ★ ★ A very interesting & technical place. Loved the pizza ? ? for lunch.
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Climate & Plumbing on Google
★ ★ ★ ★ ★ We are love Daikin Heat Pumps. They are a quality product at a fair price - in other words when you install a Daikin you get good bang for you buck! The back up service is also very reliable.
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Daya Singh on Google
★ ★ ★ ★ ★ thanks Jonathan, our unit was fixed under 5 year warranty cover.
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Dave Goldstein on Google
★ ★ ★ ★ ★ Bought into Daikin two months ago as it is a known and trusted brand. However the after sales support on my brand new unit has been terrible with the system not performing to specification and internal opinions at Daikin being in direct conflict with one another and the customer (me) being caught in the middle with no resolution or escalation path. I can no longer recommend the brand and regret my ~$8K investment in their family.
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Andy Noble on Google
★ ★ ★ ★ ★ After moving into our new house we had problems with our two unites.
The technician that had installed the two units returned a number of times after ordering parts to try get the two units operating again and sure did his best to get them operating as they should do.
Sadly the two units are still not working for over two months and still waiting on more parts as the first attempt was not successful.
Its a shame that having bean in our new home for 8 months with new heat pumps that don't operate at all and Daikin will not replace them, sadly what a shame that the service is of very poor standard of service and not reliable and endless trouble.
I have tried on many occasions to try get this problem resolved but there has been no correspondence and no follow up on any emails I have sent.
My details were sent to the correct management but still have had not correspondence with any of the management team.
We are left with two units on our walls that do not operate at all with a five year warrantee that Daikin will not warrant so have taken the mater to fair go and will be proceeding with it further.
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Adam Slater on Google
★ ★ ★ ★ ★ We use Daikin for all our VRV projects. They produce a top quality product & the back up support from tech & admin staff are second to none. We will certainly be using them more in the future. Cheers from the Comfort Solutions Team
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Colin James on Google
★ ★ ★ ★ ★ So much for 5 year warranty. Outside unit faulted because a bug got in and shorted the mother board. Daiken say that isn't covered because it's not a fault in the unit.
Come on! The unit has to be outside so it ought to be designed in a way that the sensitive parts are protected from that sort of thing.
They have stepped back a bit and are supplying the parts, but I am still in $200 labour on a unit that is less than 3 years old.
Not happy.
Note that the only reason there is one star is that I can't post unless there is one.
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Ernst Wrede on Google
★ ★ ★ ★ ★ I bought a Daikin Zena Vogue Highwall black 5kW unit, 5 ½ Star Power Consumtion. I love the look (see for yourself beneath) and the installation by the 'Heat Pump guys' was awesome. I had to call Daikin for some after sales support when the 'Heat Pump Guys' dropped the ball with no knowing how to set up the build in WIFI function on my unit. The Daikin IT support Technician was spot on, very helpful, patient and got me up and going within 15 minutes. Signed off with invitation to call at anytime if there were issues.
'Customer Service' to the core, the After Sales Service is what makes such a difference. Thank you Daikin to step in where the ' heat Pump Guys' (sadly) left off.
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