Devonport Health Centre - Devonport
3.6/5
★
based on 8 reviews
Contact Devonport Health Centre
| Address : | Devonport Health Centre 20 Victoria Road, Devonport, Auckland 0624, New Zealand |
| Phone : | 📞 +99799 |
| Postal code : | 0624 |
| Website : | https://devonporthealth.co.nz/ |
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Juliet Hyatt on Google
★ ★ ★ ★ ★ Thank you for the great service when I recently came for my Covid vaccination. From the friendly and efficient reception staff right through to the very professional and caring nurses and assistants during the vaccination itself - I was very impressed and would highly recommend the team.
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James Fiebig on Google
★ ★ ★ ★ ★ Had my 2nd covid-19 vaccine here, would highly recommend. I had to change my booking several times and the reception staff were extremely accommodating, on the day the process was efficient and made it a quick easy experience. Overall great service, thanks to the team for helping keep our community safe. Cheers
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Sas on Google
★ ★ ★ ★ ★ I am not a patient with DH, nor would I recommend it. A couple of weeks back I was after a COVID swab (as a weekly requirement by my job) as my own GP was closed. I search my next closest place on health point.
There are two boxes to tick either “patients only” or “anyone can access” so it’s obvious which one I ticked. DH Appeared as a public location, so I called and was rudely hung up on by the receptionist as soon I said “no I’m not a patient, but….” I didn’t even get the chance to finish my sentence, which was just that I saw them available on the health point website. I didn’t want to call back after that, so my partner called to book me an appointment…and then he to was hung up on mid conversation, We were also both perfectly polite on the phone too. He called back and we got another receptionist who put us on hold then reluctantly gave us an appointment.
If they had just said I was misinformed and they weren’t able give me a swab then so be it, I would have just searched the next closest place. I have never been treated so rudely on the phone before. Instead of scaring people away try being friendly, you are the first face people see or hear on the phone, and fist impressions really count.
It’s a pity I even had to give one star…
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Reb B on Google
★ ★ ★ ★ ★ Nice clean clinic, very professional staff. I felt genuinely cared for. The nurses in particular were the best I've been treated by. My children, who are usually nervous at the doctors, where comfortable, calm and relaxed. Thanks Devonport Health.
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Ian Ratcliffe on Google
★ ★ ★ ★ ★ I took my mother for her first Covid-19 vaccine here this week and was very impressed with team. Mum was well looked after and the nurses took their time with her. Thank you for your patience and thank you for offering this service locally. It makes life a lot more manageable when you can get vaccinated in your neighbourhood.
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teacher on Google
★ ★ ★ ★ ★ Thanks SO much to the nursing team for a professional, efficient second jab where I felt confident I was in good hands and put at ease. I'd had a very bad first jab elsewhere. The practice manager who answered the reception phone explained their processes succinctly but also was understanding about my first jab issues, so had a nurse call me before my appointment (and I'm not an enrolled patient). Everyone at DH was empathetic and are making an amazing effort for their patients and community. Highly recommend getting vaccinated there!
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Kate Armstrong on Google
★ ★ ★ ★ ★ Devonport health team not understanding and rude over the phone, every time I go in I have to wait 30 minutes to 1 hour for my appointment.
Left in pain, sick and on my own.
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Sammy Mellor on Google
★ ★ ★ ★ ★ I arrived at the DHC just as they were closing for the evening. The lovely nurse Helen took me in anyway and provided a truly lovely experience. I was in a lot of pain, a bit woozy and quite uncomfortable, she did everything she could to make me feel as good as possible at that time. I've been back every few days to get dressings changed and the other nurses Ursula and Sarah have been lovely, gentle and caring. Thank you DHC team <3
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