Dog Guru Limited - West Harbour

3.8/5 β˜… based on 8 reviews

Contact Dog Guru Limited

Address :

DogGuru Headquarters, West Harbour, Auckland 0618, New Zealand

Phone : πŸ“ž +887
Postal code : 0618
Website : https://www.dogguru.co.nz/
Categories :

DogGuru Headquarters, West Harbour, Auckland 0618, New Zealand
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Laura Maunder on Google

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Utterly disgusted in their customer service. I have emailed so many time and called regarding the training i paid for and have yet to get a response. Ive called the trainer and nothing, ive emailed you guys three times and ive been waiting months! I just want my money back. The basic training that i did pay for and get was a waste of money, you can learn everything and more on Youtube from the comfort of your own home. Im so angry and tired of trying to contact someone. GET BACK TO ME !
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Bruce Petherick on Google

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Dog guru is by far the best place to go for dog training, the knowledge they have to help you with any situation with either puppies or older dogs is endless. They say you can't teach an old dog new tricks well theses guys can
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Natasha Calvert on Google

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Having cancelled our course on the 23rd of March I have repeatedly tried to make contact regarding a refund (as stated on their website that I was entitled to). I have sent 5 emails and have called numerous times, with no response. I was patient at first due to lockdown, but no response in 7 weeks is disgraceful. I can see from reviews that I’m not the only one who has had this issue. You’re a money grabbing business who I would definitely not trust!
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Gareth Edwards on Google

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Dog Guru have been brilliant to deal with from our very first rescue puppy Jax through to our newest adoption Kaia, their trainers are up to speed with the latest training techniques and I would recommend them to anybody who has or is thinking about getting a puppy.
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Briar Hope on Google

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Had the best experience with Jen and the dog guru team! So many different techniques to get the same result. It was fun for both me and my dog! Reasonably priced and located in heaps of different areas! 11/10 recommended!!!
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Jess White on Google

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Dog Guru are both professional and highly skilled at what they do. I would highly recommend Jen and any of her trainers to help out your dog at any age in life. Their passion and love for dogs shows through their work and are the best people to help with any problems you may have.
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Edward Benson-Cooper on Google

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Jen is absolutely dedicated and passionate about what she does and her commitment to both dog and owner goes above and beyond. The team at Dog Guru are extremely professional and know what they are talking about. Definitely the leaders of the pack and would highly recommend
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Janice Greenidge on Google

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I also have paid for a class that was "postponed" due to Covid and despite repeated calls and emails no response from the company. I understand that this has been a tough time for many businesses however surely you can offer us something in way of recompense. If you are still operating why not offer us a new class ? Google reviews are important to the success of your business so its got to be a win win if you can help out those of us who have been left out of pocket and earn an edited review.

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