Durham Health - Durham Health 15 Durham Street
3.1/5
★
based on 8 reviews
Contact Durham Health
| Address : | Durham Health 15 Durham Street, Rangiora 7400, New Zealand |
| Phone : | 📞 +9 |
| Postal code : | 7400 |
| Website : | http://durhamhealth.co.nz/ |
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Lauren Stevenson on Google
★ ★ ★ ★ ★ Surprised to see negative reviews of this practice. The clinic is very busy but I have always found the receptionists very professional and efficient. Ali Douglass and Sandy Barr are brilliant GP's, both very knowledgeable, compassionate and empathetic. The nurses are brilliant with my 5 month old daughter - really enthusiastic and engaged and always very gentle with her during vaccinations etc. I recently had a situation where I required an ambulance to be called and they referred me to my GP for some additional tests and the clinic was able to accommodate a same day appointment because of the emergency nature. Would highly recommend.
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Tim Baker on Google
★ ★ ★ ★ ★ Receptionists didn't even look up to tell me to take a seat. In the past I have heard them gossiping to each other about various clients. Doctors whomever you get seem to constantly need Google.
The nurse Leigh is rude, incompetent and full of self importance..went to her for earwax removal.. said I had a huge piece in one and would need to see a ear specialist..which I did the next day who told me there was nothing there $$.
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Andrew Miller on Google
★ ★ ★ ★ ★ I am new to the area and seen some people recommend Durham Health on a local social media community page. Glad I went, friendly welcoming Reception staff, and the hardest part was choosing which Doctor to see. Literally cannot recommend Dr Nicola van der Hulst enough...she listened intently, and I got the outcome I had been searching for with many other Doctors at many different practices, all in the first visit. Very impressed with her, and such a lovely lady! Thanks Durham Health.
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Charlotte Bishop on Google
★ ★ ★ ★ ★ If you want a clinic who is thorough & professional & has receptionists who don't gossip about the patients in front of them & are courteous & polite then perhaps this isn't the place for you?
If you want nurses who are professional, respectful & not dismissive then this may not be the place for you either.
May I suggest a review of what service actually means & the fact the paying customer deserves to be treated with courtesy & respect.
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IzBeastz PS4 on Google
★ ★ ★ ★ ★ My wife has been coming to this place for a year now paying $50 to $100 on multiple appointments being fully charged each time for the same issue she has been coming back for , as she has high blood pressure consistently like hypertension . The doctors have been doing none stop blood tests and go back and forth never referring her to specialists and not caring . We have got nowhere with them the doctors are useless I highly recommend if you have a ongoing issue to avoid them they specially don't care about the younger generation. If you have a cold and can spend $50 to be given some tablets for a cold by all means go for it ...
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Dani Agent on Google
★ ★ ★ ★ ★ Reception staff and nurses are rude and dont have "time" for a smile and a genuine good morning/arfernoon. I have only found one polite nurse in the past few months but all the rest are rude and abrupt, no time to talk, just want you in and out!
I only keep coming to this doctors because my doctor is actually polite, seems genuine with a lovely smile and is good at her job. If she ever moved doctors I would follow her. Couple of other doctors I go to if mine isnt available which are also nice but I have also had a few rude doctors too. Need some team building on manners I think
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Simon Hemmings on Google
★ ★ ★ ★ ★ Terrible service, rude staff, even told it was my fault I ran out of meds by receptionist as I need to see a doctor before getting a repeat even though I can't get an appointment for over a week, also my fault I work in Christchurch when they ring and say we can see you in 10 mins.
Being a diabetic type 2 with a stressful job the advise from the nurse was to quit my job and get something less stressful maybe work in a supermarket, great advise when you studied for 10 years and worked in the industry at senior management level for over 20 years. Disgusting behaviour and service.
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Emma Bryson on Google
★ ★ ★ ★ ★ Great experiences here lately. There was a time that I had considered changing GPs, however new staff and a change in attitude has made me change my mind. Dr Sandy Barr is amazing. My appointment today was inclusive and welcoming. It does depend on who you see as there are some Drs i would not recommend.
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