EC Mercedez Ltd - Mount Eden
4.7/5
★
based on 8 reviews
Contact EC Mercedez Ltd
| Address : | EC Mercedez Ltd 11A Tawari Street, Mount Eden, Auckland 1024, New Zealand |
| Phone : | 📞 +9 |
| Postal code : | 1024 |
| Website : | http://www.ecmercedez.co.nz/ |
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Toma Cullen on Google
★ ★ ★ ★ ★ Enquired about having my 1990 190E looked at as it’s having starting issues. The guy who answered basically said they don’t want to fix that model and that you can’t get parts for it. I’ve ordered new OEM parts from Pelican Parts that are literally made exactly for this car so I’m not sure what the problem is there. It’s an old model but fairly popular and still a lot of them around. Sounded more like the guy couldn’t be bothered despite me offering to pay and cover whatever cost the repairs involved as it’s a sentimental car more than anything. Not impressed and actually quite upset with the attitude here. Made me feel like my Mercedes and my business didn’t matter to them at all without even looking at it. Will definitely not recommend this business to anyone.
In reply: thanks for your response. It shows perfectly why I made the review in the first place. Usually I don’t bother with leaving reviews unless they’re positive because they’re mostly petty and pointless otherwise.
When you said the older model guy would be back in two weeks I said that’s fine I’m happy to wait. It’s then that you said he might not be able to fix it and there aren’t parts for it anymore anyway. That’s why I said “that’s a lie because I’ve bought parts from Pelican Parts etc etc”. No where was it stated I could supply parts. It’s after that exchange I asked if I should just give up on the car and you replied yes. And that’s why I hung up.
I’m over it now. I just had never experienced that kind of attitude before. Have since got it started and going myself and is at a different mechanic who was happy to work on it without making me feel like a jackass for even asking.
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mike Heinstman on Google
★ ★ ★ ★ ★ I Have had several things done on my CLS Mercedes and they have done a Wonderful job at an excellent rate every time.I wouldn't go to anyone else .Thank you for all your help :)
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cre manuel on Google
★ ★ ★ ★ ★ Awesome service,Pricey but worth the fast service,I have never experienced an issue with these guys, they have looked after our Merc for a bit now and will continue too until we no longer have it.
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Sean Pang on Google
★ ★ ★ ★ ★ Excellent Workshop. Emil was a real pleasure to deal with and knowledgeable. I don't trust a lot of mechanics with my AMG but felt confident with them.
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Antony Saunders on Google
★ ★ ★ ★ ★ Best place to take your pride n joy. Emile & the team are top draw.
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Sam Dyson on Google
★ ★ ★ ★ ★ Love these guys. Honest, fast and friendly service. A pleasure to deal with and top quality workmanship. They didn’t over-diagnose my old car and delivered what they promised. Highly recommended team. Thanks and see you again!
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Oliver Michell on Google
★ ★ ★ ★ ★ Great service, quickly diagnosed the issue and fixed within an hour. Happy days!
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My Sha on Google
★ ★ ★ ★ ★ Beautiful fast and easy to deal with great job guys Well done A+
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