EES - The Heat Pump & Air Conditioning Specialists - Penrose
EES - Heat Pump & Aircon Specialists - Ees.co.nz
EES are accredited installers of Panasonic and Mitsubishi heat pumps in the Auckland region
About EES - The Heat Pump & Air Conditioning Specialists
About EES
EES is Auckland’s expert air-conditioning and heat pump company. From single-room installations to custom whole-home solutions, we can design, quote, supply, install and support a year-round comfort solution that’s right for you and your family.
Our team is one of the most experienced in the industry, so when you deal with EES you’ll get recommendations based on years of experience installing all kinds of air-conditioning systems.
Whatever kind of system we specify, it will feature technology from the world’s leading air-conditioning brands Panasonic and Mitsubishi.
Contact EES - The Heat Pump & Air Conditioning Specialists
| Address : | EES - The Heat Pump & Air Conditioning Specialists 45 O'Rorke Road, Penrose, Auckland 1061, New Zealand |
| Phone : | 📞 +87 |
| Postal code : | 1061 |
| Website : | https://www.ees.co.nz/ |
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Steven TshunS on Google
★ ★ ★ ★ ★ This installation are really amazing professional and responsive to all the small requests.
I was a bit stress before meeting up them, after that I would zero stress…I left after 1hours…they just did everything as discussed and been very considering with all the wiring layout. I can even see any holes and gaps at all. Weldone to those boys who did my jobs…just could get smoothies for one of them…let’s do it next time….cheers
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Wayne Robertson on Google
★ ★ ★ ★ ★ EES with our experience from 1 year ago to getting a quote on underfloor heated ducting system and then a installation date which never happened and the install date was moved 3 times and we couldn’t get hold of anyone on the phone to see when installation was happening .
After being f..ked around and not being able to get hold of anyone we ended up using oxygen air who were absolutely amazing from quoting to installation.
Don’t waste your time with ees you’ll be disappointed big time !!
I don’t even want to give 1 star but need to to be able to post review
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John Smith on Google
★ ★ ★ ★ ★ The process for getting ducted air-conditioning entailed someone looking over the house to assess the best place to place vents and outdoor unit. This was later checked by an electrician and then a date was fixed for installation. The team that installed ducted air conditioning completed the work within one day and tidied up before they left. We now have a comfortable warm home
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Jane Bennett on Google
★ ★ ★ ★ ★ I received several quotes for installation of two heat pumps. I was most impressed with the help and clear answers given to all my queries by the EES team. Phone calls and emails were answered promptly. Communication at every stage was excellent. Masks were worn, social distances observed and all the team were vaccinated. The installation was amazingly quick and to my surprise the rooms were left cleaner than they were before the start!
Many thanks for a good team effort.
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Jacky Chou on Google
★ ★ ★ ★ ★ Been long wait for my units to arrived. Very happy Ashmit and his team work. Excellent and tidy job.
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Guy LePine-Williams on Google
★ ★ ★ ★ ★ Great experience from the initial contact right through to install. Listened to what we wanted, gave some options and we selected the make/model we wanted. The install team turned up on time, were friendly and explained what they were doing and checked it was what we expected and as all was good got on with the job, done in no time at all. Very happy
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Russell Smith on Google
★ ★ ★ ★ ★ Our experience with EES was that they operate in a purely professional manner, they advised exactly when they would do the install. The two install guys were courteous, efficient and obviously well trained in what they had to do. I would have no hesitation in recommending EES for heat pump installations. I like the idea also that they only do installations and so can be totally proficient in what they do.
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Alastair Burns on Google
★ ★ ★ ★ ★ Very disappointing.
We ordered a ducted + high wall unit in November. Initially, the communication was outstanding. The salesperson was very attentive and developed a solution that met our needs. After some necessary changes following the pre-installation assessment, the install date was set (early December).
Installers were a no show on the install date - a communication breakdown led to the install coordinator not being updated on the unit not arriving. Unfortunately, we weren't aware of this until we queried it an hour after the team's expected arrival. From here, communication fell to bits. We have been largely left in the dark since the original missed install, with little to no response to our requests to consider alternative installation methods or other units that may be in stock.
Last week we were given the great news of our original stock finally arriving, with an install date set for this week. The installation was cancelled the day before due to conflicting schedules with their builder. We, once again, are without any indication of when we will finally have our unit installed.
Supply issues aside, their communication needs improvement.
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