ET Electronics - Newmarket
4.9/5
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based on 8 reviews
Contact ET Electronics
| Address : | ET Electronics Unit E/383 Khyber Pass Road, Newmarket, Auckland 1023, New Zealand |
| Phone : | π +9 |
| Postal code : | 1023 |
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Max Messenger on Google
β β β β β Brilliant, Mike went above and beyond to quickly help me get a good nights sleep with the Sleepbuds 2. Bose service was excellent too, well outside of warranty.
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Ally Worsnop on Google
β β β β β referred to via The Bose Store as had faulty headphones. talked to a man twice on the phone who was extremely friendly and understanding. he came to some conclusions as to what the problem could be, went and saw them that same day and hey presto they got it sorted. went home with a make-do replacement piece to get me by (which was free) while they ship the correct style and colour to me for free also (product was still under warranty).
fantastic service!
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Nischay Shah on Google
β β β β β Not just the products but the service is exceptional too. Dealt with Russell and the customer service and support provided by him makes me want to go back to Bose and ET again (hopefully not for service) :). Thumbs up to the team ??
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Jin Wan on Google
β β β β β To be honest, I normally don't have a very high regard for electronics servicing companies. So I was hesitant when my Bose 700 Bass module failed and I had to bring them to ET Electronics. To my surprise, they had excellent communications, and Russell was super friendly on email and in person. ET Electronics has restored my perception of SOME electronic servicing companies. I highly recommend them, if you need anything fixed. Well done, ET Electronics, you're in my good books.
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Mike Baxter on Google
β β β β β Awesome team. superb communications and place client interests first. Mike and his team are top notch helping me out with my ST300 power issue jusyt prior to Christmas. They are Bose specialists for sure..... Bose is fortunate to have them as an authorised repairer.
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saane roa on Google
β β β β β The ear muffs on my expensive BOSE headphone was worn out and I needed them replaced. ET Electronics was recommended by a friend at Noel Leeming Manukau. I went straight to ET Electronics and they were able to replace the ear pieces and it looks brand new. Excellent service, very helpful team. They fixed it while I waited.
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Mark Perry on Google
β β β β β My Bose Lifestyle Home Theatre system had been dropping out requiring rebooting about three times during a movie. Thought I'd have to dump the whole system as Bose website don't service or have parts for older units. Remote was also shot and tried to contact Bose NZ (don't exist anymore) Bose AUS (no response) so phoned a Bose retailer who gave me ET Electronics contact details. Got advice from Russell on the phone, but eventually took the units in for a full check. Russell's attention to detail was amazing! Got me a brand new remote (when searching online was told impossible), and the system is working faultlessly. I hope Bose realise what an asset Russell and ET team are for the brand, but possibly not, as they want to move "new product" and don't care about brand loyal customers. Good onya Russell....excellent job.
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Hamish Dix on Google
β β β β β Great service, I have a bose soundtouch bass module, bose happily agreed to repair under warranty and passed me ET electronics details as the NZ authorised repairer. Sent my module up to Auckland and a couple weeks later (they were busy after new years) they sent it back down again. bass module is all working again and ET fixed the power supply. I couldn't be happier with the service from Bose and ET electronics.
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