Franklin Auctions - Pukekohe
4.3/5
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based on 4 reviews
Contact Franklin Auctions
| Address : | Franklin Auctions 64 Adams Drive, Pukekohe, Auckland 2120, New Zealand |
| Phone : | π +78998 |
| Postal code : | 2120 |
| Website : | http://www.franklinauctions.co.nz/ |
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grant collings on Google
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Michelle Ruscoe on Google
β β β β β Bargains galore. Huge variety
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Samantha on Google
β β β β β Lovely customer service very welcoming and great deals highly recommend
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Phil Peters on Google
β β β β β Good bargains & bad service.
I'm sure it's a fine experience for most as it was for me initially. However if you have issues with the items, the customer service falls apart pretty quickly.
I bought several items at good prices but had some issues with 2 of them. One was damaged and one was falsely advertised. The owner Dave really didn't show much interest in addressing these, and ignored multiple emails/texts/calls etc. and only responded occasionally, usually with something vague that did not answer any of my questions.
I eventually called their other business and spoke with who I suspect was his wife who organised a partial refund for the damaged item. Thanks Lee.
As for the falsely advertised item, I've cut my losses and moved on. Dave even told me I was wrong and it wasn't falsely advertised, even though I have screenshots proving it.
Overall a massive headache and I don't recommend this place.
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