Giant Wellington - Wellington Central
4.9/5
★
based on 8 reviews
Contact Giant Wellington
| Address : | Giant Wellington 26 Ballance Street, Wellington Central, Wellington 6011, New Zealand |
| Phone : | 📞 +9999 |
| Postal code : | 6011 |
| Website : | http://giantwellington.co.nz/ |
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Jay Pereira on Google
★ ★ ★ ★ ★ A great range of bicycles with genuinely helpful and knowledgeable staff. Bought a bicycle for my wife and she enjoyed it so much, I went back and bought one for myself after careful review and advice from their staff. Each bicycle has been put together by a staff member who has taken responsibility for the build. They allow you to try out various test saddles at home until you are happy with a particular style and size. Build quality and finish is top notch. Being cyclists themselves, the staff know what they are talking about and gave me advice that turned out to be spot on. Highly recommended.
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Andrew Cohen on Google
★ ★ ★ ★ ★ Great service, they squeezed me in on a busy Friday afternoon to fix my broken chain! Great selection of accessories too. Thanks!!!
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Kim on Google
★ ★ ★ ★ ★ Awesome customer service and am very happy with the bike ?
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annaliese heuvel on Google
★ ★ ★ ★ ★ Super helpful and friendly team, they are not just there to take your money. Best bike shop in Wellington!
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Bre C on Google
★ ★ ★ ★ ★ The staff is so helpful! John was so great, spending time to break down the differences between a hardtail and full-suspension! He has so much knowledge about biking and the Giant brand! I had been to a few shops in the area, but his customer service was so great I stopped shopping around! The shop even helped me install my new bike rack! I am soo happy with my bike and can’t wait to pop in for more “niceties.”
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Siva Gopal Thaiyalan on Google
★ ★ ★ ★ ★ John and the team highly knowledgeable about cycling and their bikes, and possess excellent customer service. I bought the Giant Contend 1 (2018) last Sept, and being new to road bikes, John was meticulous in setting up the bike for me and also guiding me on riding techniques as well. The after-sales service is impeccable too - the purchase of the bike include free checks of the bike at 6-week, 6 months and a year! I walk-in to the store now and then for advice and minor tweaks on the bikes, and they have always served swiftly me with smile! Highly recommend the bikes and the people here! And I am loving my bike!
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Brandon Palmer on Google
★ ★ ★ ★ ★ Bit of a saga after ordering a part through them. Turns out they made a mistake and ordered the wrong part. Shouldn't have been a big deal, but they weren't willing to take responsibility for the error, and weren't willing to offer a full refund or exchange, so I'm out a bunch of money and still need a part. Would not recommend.
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Andrew Southerton on Google
★ ★ ★ ★ ★ Mike (and the other guys at Giant Wellington) just want you out and having fun on your bike. I've bought multiple bikes from them as well as regularly popping in for service, advice and kit. Never pushy. Always reasonable. Honest and hard working. Certainly much better service than the sales driven, pretentious and corporate style bike shops around town.
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