Giltrap Newmarket - Holden Certified Service - Newmarket

4.3/5 β˜… based on 8 reviews
Specialists

Specialists

Our modern service centres utilise state of the art diagnostic equipment, as well as specialist tools to help with removing or fitting parts without damaging your vehicle. Our factory trained technicians who do this work every day, know what to look for and how to fix it.

Genuine Parts & Accessories

Genuine Parts & Accessories

At its next service, you're car will fitted with high quality, reliable and durable parts. Our parts come with a factory warranty - guaranteed parts are sure to fit, sure to perform, sure to last.

Holden Certified Service

Holden Certified Service

Although General Motors has retired the Holden brand in New Zealand, Giltrap Newmarket are still certified to carry out scheduled servicing and general repairs.

Contact Giltrap Newmarket - Holden Certified Service

Address :

Giltrap Newmarket - Holden Certified Service 15 Mauranui Avenue, Newmarket, Auckland 1051, New Zealand

Phone : πŸ“ž +99
Postal code : 1051
Website : http://www.schofields.co.nz/
Categories :

Giltrap Newmarket - Holden Certified Service 15 Mauranui Avenue, Newmarket, Auckland 1051, New Zealand
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Phillip Greeves on Google

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Excellent service and I don't just mean my car. These are people that care for their customers.
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Eroni Ciriki on Google

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Dropped ute off for service, someone was waiting, took notes of information that they need to know and any other repairs needed. Handed me another replacement ute until mine is serviced(pre-booked). Friendly, easy as customer service.
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Matt G on Google

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Great place. Very helpful staff. Just don't let them valet your black car. It will come back scratched. More training required I'd say
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Vindya Naidu on Google

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Great service from The guys here . My serving and repairs were completed and car was cleaned and washed too. The guys were very helpful and communications were great when the car was ready for pick up.
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noel kumar on Google

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Service centre - Awesome experience so far... (Second visit). Very knowledgeable, it's what you expect. Customer service A++.
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David Darch on Google

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Always a pleasure dealing with the service department here. Today i was met at the door with a warm welcome like an old friend would do. Car is always returned clean and tidy. Highly recommend the service department.
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Ray C on Google

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My 83 year old mother had an experience with Schofield's Newmarket which I thought was worth commenting about. She needed a new car and I had a look online and found a couple small cars with low mileage at Schofield's Newmarket. Mum bused in and bought a Toyota Vitz with 1,700km on the odometer for $16,600. Perfect near new small car for an independent elderly person. Unfortunately here's where the customer service or lack-there-of became an issue. We noticed that the car had a small hole in the front bumper where an aerial had been broken. I thought this would be a simple and quick issue to resolve considering mum had bought the car two days ago and it wasn't obvious in the online advertising that there was this problem. I spoke to the manager Andrew and he said that as the aerial was an after market part they couldn't do anything about it. He asked me what resolution I wanted, I said for it to be fixed, he said he couldn't do this. Mum drove in to see them, again they said they couldn't help. I think we both just wanted Schofield's Newmarket to show some goodwill to a new customer and offer to take the car and resolve the problem. As I explained to the manager Andrew this didn't make me feel like mum's custom of their business was valued, nor would I tell other people that we've had a good experience dealing with Schofield's Newmarket. If you're buying a second hand car from them make sure you have a really good look at it as they might not stand behind any issues which you find after you've paid for it! I emailed General Manager Blaine Barrat about below concerns. He said he'd talk to sales Manager Andrew and get back to me ... never heard back. Great car, just disappointing after sales service.
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Sam Pemberton on Google

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Wouldn’t touch Giltrap ever again, asked specific questions around parts availability before purchasing were assured parts were available in the country (asked specifically due to current global supply issues). We are now 4 months without our vehicle due to the lies of Giltrap representation just to make a sale.

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