Hannahs - Hannahs Tarewa Road
3.5/5
★
based on 8 reviews
Contact Hannahs
| Address : | Unit G Tarewa Centre, Hannahs Tarewa Road, Whangārei 0110, New Zealand |
| Phone : | 📞 +997 |
| Postal code : | 0110 |
| Website : | http://www.hannahs.co.nz/ |
| Categories : |
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Cheryl on Google
★ ★ ★ ★ ★ Popped in today and was served by a young lady who was very helpful, efficient and a lovely assistant to deal with. Got exactly what I wanted in both size and colours on both pairs of shoes. Win-win! ?
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Suhil Musa on Google
★ ★ ★ ★ ★ A friend called me on Saturday at 3.55 pm and asked me to pick a pair of sandals for him from whangarei shop. I told him they are closing soon in 5 minutes. However, he called the shop and they told him we will wait for your friend to pick the shoes. when i arrived at 4.09 pm they did not give me the shoes. THEY WASTED MY TIME. I am disappointed . They should have told him we close at 4 pm and can not wait after this time.
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Mark Keyser on Google
★ ★ ★ ★ ★ Our initial experience with a sales lady from Hannahs Whangarei was pleasant and she was very helpful. We spent $262 on 2 pairs of shoes. She explained that we had 2 weeks to exchange the shoes if we don`t like them. On Friday 29/04/2016 we went to the store as we did not like one of the 2 pairs. It hurt my wife`s feet on the inside. My wife was referred to the manager. I could hear the manager raise her voice and my wife was accused of abusing the shoes. It was only worn indoors and still looked brand new. After your manager started screaming, my wife gave her the shoes, as she was going to have them stretched. I saw that my wife was traumatised by the ordeal, so I went to the back of the store, not inside your store room and asked for the shoes, as could not trust such a person. If something happened to the shoes, she will not take any responsibility. I went to the back, in order to keep the conversation discreet, as the store was full of people. Your manager then took the shoes and threw them right at the back of the storeroom and started screaming again, accusing me of abusing her. She was the only one screaming, so I don`t know how I could have abused her. She then told us to leave the store immediately. I told her that I will leave as soon as we received our shoes. She the carried on screaming and threatened us with calling security. By now the shop was empty of patrons. She gave us back the shoes and we made our way to door. She then shouted for the security that was passing by to escort us out of the store. By that time we were already leaving the store and the officer did not know what she was on about. We have never been so abused and insulted by anyone - ever. This manager should not work with public. She is very aggressive and she never smiles. We now have $129 shoes that we cannot use. Thank you Hannahs.
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John Pryor on Google
★ ★ ★ ★ ★ The staff here do not deserve to have jobs!
I stood in the shop for 5 minutes today waiting for service. No other customers in store, 2 staff members ignoring me.
I walked out and. Took my business elsewhere
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B P on Google
★ ★ ★ ★ ★ Staff member could not be bothered getting off his computer to serve me. There are plenty of other shops that sell shoes so took my business elsewhere.
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Imogen on Google
★ ★ ★ ★ ★ THANK YOU, THANK YOU, THANK YOU! We were in the Whangarei store yesterday and left a package behind. It wasn't until we got home (in the Bay of Islands) that we realised our error. We called the store this morning, only to find they'd not just put the package aside but also packed it up to send to us! Awesome service. Honesty to the max. You've warmed our hearts. Big time. 20/10. That goes a long way. Great karma! Thank you!! ⭐⭐⭐⭐⭐
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lste ste on Google
★ ★ ★ ★ ★ Spent 20mins in Hannah’s Whangarei yesterday 4.10-4.30pm and was not offered any help or support whatsoever (as your in store CCTV will attest to). Two employees talked amongst themselves the entire time, apart from helping one other customer very briefly, neither of them offered me anything no greeting no help no service for 20minutes !! Just because you are selling all your stock does that justify such slackness and poor treatment of customers? Terrible Hannah’s.
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Todd Newmarket MTB on Google
★ ★ ★ ★ ★ Busy little shop but got what I wanted in a nice short visit, in and out, bang, done. Pleasant helpful lady working there.
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