Heaney on Jackson - Petone
4.2/5
★
based on 8 reviews
Contact Heaney on Jackson
| Address : | Heaney on Jackson 297 Jackson Street, Petone, Wellington 5012, New Zealand |
| Phone : | 📞 +9997 |
| Postal code : | 5012 |
| Website : | http://www.murrayheaney.co.nz/ |
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Natalie Kelly on Google
★ ★ ★ ★ ★ Cheryl at Heaney is a great hairdresser and a very lovely lady, I always feel relaxed and in good hands when I go to see her, which is great considering I have two children under 3 and this is my "Me" time place. I always walk out feeling great about my new look.
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gourav ahuja on Google
★ ★ ★ ★ ★ Really nice experience.. great service by very nice people over there.?
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Janine Davidson on Google
★ ★ ★ ★ ★ Lovely atmosphere, friendly ladies, would recommend. Cheryl did my haircut and colour she did a fantastic job. I'll definitely go back.
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Rachel Rasch on Google
★ ★ ★ ★ ★ Mel the new stylist has given me the best haircut ever!! My last stylist cut my hair for 10 years and when he left the industry I was distraught. But not anymore. Thank you Mel!! Please stay there
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Danielle Frank on Google
★ ★ ★ ★ ★ I don't usually write reviews but in this particular instance I felt it was more than necessary and people need to be made aware. I went in on Tuesday the 26th of May and was seen to by a lady called Mel. Nice lady but did not listen to anything that I wanted. She advised that what i wanted was not achievable. I asked for a treatment as my hair was starting to feel quite dry due to bleaching. I walked out of the salon with 100x more dryer hair than when i walked in and the colour was exactly the same if not more orange than when i walked in. Appalled and so disappointed with my hair, I decided to go to someone else a week later as I was so upset with my hair. The new. person literally saved my hair from what Heaney on jackson Street had done and I left his salon with EXACTLY what i wanted (Something Mel said was unachievable) .The new place I went to was shocked to see the state of my hair and how damaged it was. So today, the 3rd of June, i called Heaney and asked to speak to the Manager. A guy called MURRAY answered and said that he was the manager. I explained the situation and how upset and disappointed I was to which he responded with the most rude tone of voice - Sorry you felt that way, You should have come back to have it fixed if it was so bad. I said to him - I'm sorry, why would i want to come back to a place that literally damaged my hair to the point that i had to go and spend another $400 to get it fixed. MURRAY responded and said - Again, sorry you felt that way. And hung up the phone!! I AM SHOCKED THAT BUSINESSES TREAT THEIR CUSTOMERS THIS WAY. He did not even ask me who did my hair or apologise for the worst service I have ever experienced in my life. He apologised for the way I felt about it. ABSOLUTELY DISGUSTING. Please go anywhere but here and save yourself from spending hundreds and hundreds of dollars to have it fixed. WORST CUSTOMER EXPERIENCE. MURRAY - you should not be in management if that is how you deal with these situations.
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Danielle henaghan on Google
★ ★ ★ ★ ★ Found this place on a Grabone deal. Mel was great. Friendly and did a good job.
Missed a small spot at the front hair line unfortunately, was a really little spot so not worth doing it all again. And unfortunately colour has washed a lot more Orange than I would’ve like but I think that’s my own hair products and hair quality that’s caused that. I’ve got another appointment on a couple weeks so will get it taken care of then I’m sure. Prices are reasonable and service is good.
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josie wielders on Google
★ ★ ★ ★ ★ Staff are nice & friendly and the haircuts are pretty good too! Prices not to bad either, plenty of parking as well..? This place has not changed even with the current pandemic crisis we are all going through. I still rate Heaney on Jackson st - PETONE ?⭐?
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cheryl gulley on Google
★ ★ ★ ★ ★ Lovely staff looked after very well, she did a great job
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